LL Medical Care Limited, London: patient reviews and CQC rating
LL Medical Care Limited is a GP practice in London with 5,557 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 1.8 full-time-equivalent qualified GPs, or 3,110 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about LL Medical Care Limited
Its best result against England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 33%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 468th of the 648 practices in London with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (70%). 95 patients answered the survey (response rate 13%).
| Survey question | LL Medical Care Limited | North East London | England |
|---|---|---|---|
| Overall experience good | 72% | 71% | 77% |
| Easy to contact by phone | 44% | 55% | 57% |
| Easy to contact via the website | 33% | 53% | 58% |
| Easy to contact via the NHS App | 43% | 50% | 54% |
| Reception team helpful | 75% | 79% | 85% |
| Last contact good | 57% | 67% | 73% |
| Wait for appointment about right | 55% | 62% | 69% |
| Listened to well | 79% | 83% | 87% |
| Treated with care and concern | 84% | 82% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 93% | 87% | 90% |
In the Friends and Family Test for July 2026, 94% of 70 responses rated the practice good or very good (England: 92%).
CQC's overall rating for LL Medical Care Limited is Good, published in August 2018. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (July 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,557 patients were registered at LL Medical Care Limited in September 2026, down 3.8% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.8 full-time-equivalent qualified GPs, there are 3,110 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.7 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 1.8 | 1.8 |
| August 2026 | 1.8 | 1.8 |
From June 2026 to August 2026 the practice recorded 1,635 appointments a month, or 294 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 61% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | LL Medical Care Limited | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 294 | 456 | 510 |
| Face to face | 65% | 58% | 63% |
| Same day as booked | 61% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (9.6% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), dementia (0.3% against 0.8%) and COPD (1.0% against 1.9%). The practice's patients live in areas with an average deprivation score of 28.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.3 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.7% | 15.2% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Depression | 18+ yrs | 8.7% | 14.3% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Cancer | All ages | 2.6% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| COPD | All ages | 1.0% | 1.9% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 53.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.6% | 74.9% |
LL Medical Care Limited, Langthorne Health Centre, 13 Langthorne Road, Leytonstone, London, E11 4HX. Phone: 020 8539 2858.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Tahir Kiyani | 0.0 km | 81% |
| Dr Poonam Chand Sharma | 0.0 km | 92% |
| Lime Tree Surgery | 0.2 km | 87% |
| High Road Surgery | 0.3 km | 75% |
| Harrow Road GP Practice, Triangle House Health Centre | 0.6 km | 71% |
- Dr Poonam Chand Sharma (92% overall experience good)
- Dr Tahir Kiyani (81% overall experience good)
- Green Man Medical Centre (84% overall experience good)
- Harrow Road GP Practice, Triangle House Health Centre (71% overall experience good)
- High Road Surgery (75% overall experience good)
How do patients rate LL Medical Care Limited?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of LL Medical Care Limited as good, against 77% across England. 44% found it easy to get through by phone.
How many patients are registered at LL Medical Care Limited?
5,557 patients were registered in September 2026, down 3.8% on a year earlier.
What is LL Medical Care Limited's CQC rating?
Good overall, published in August 2018.
How many GPs does LL Medical Care Limited have?
1.8 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,110 patients per GP against 2,171 across England.
Are appointments at LL Medical Care Limited face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is LL Medical Care Limited's phone number?
020 8539 2858.