Dr Poonam Chand Sharma, London: patient reviews and CQC rating
Dr Poonam Chand Sharma is a GP practice in London with 3,215 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 1.1 full-time-equivalent qualified GPs, or 3,014 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Poonam Chand Sharma
Its best result against England is the share who found it easy to get through to the practice by phone: 87%, above the England figure of 57%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 92%, against 87% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 35th of the 648 practices in London with 50 or more responses. 87% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (94%). 105 patients answered the survey (response rate 17%).
| Survey question | Dr Poonam Chand Sharma | North East London | England |
|---|---|---|---|
| Overall experience good | 92% | 71% | 77% |
| Easy to contact by phone | 87% | 55% | 57% |
| Easy to contact via the website | 74% | 53% | 58% |
| Easy to contact via the NHS App | 70% | 50% | 54% |
| Reception team helpful | 98% | 79% | 85% |
| Last contact good | 93% | 67% | 73% |
| Wait for appointment about right | 80% | 62% | 69% |
| Listened to well | 92% | 83% | 87% |
| Treated with care and concern | 92% | 82% | 86% |
| Confidence and trust in the clinician | 98% | 91% | 93% |
| Needs met | 95% | 87% | 90% |
In the Friends and Family Test for July 2026, 94% of 18 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Poonam Chand Sharma is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,215 patients were registered at Dr Poonam Chand Sharma in September 2026, down 6.9% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 3,014 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.2 nurses and 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.8 | 1.8 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 976 appointments a month, or 303 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 19% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Dr Poonam Chand Sharma | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 303 | 456 | 510 |
| Face to face | 70% | 58% | 63% |
| Same day as booked | 19% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 7% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.2% against 0.8%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (0.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 27.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.2 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.1% | 15.2% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Depression | 18+ yrs | 7.4% | 14.3% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Asthma | 6+ yrs | 3.7% | 6.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| COPD | All ages | 0.7% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.0% | 74.9% |
Dr Poonam Chand Sharma, Langthorne Health Centre, 13 Langthorne Road, Leytonstone, London, E11 4HX. Phone: 020 8539 6676.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| LL Medical Care Limited | 0.0 km | 72% |
| Dr Tahir Kiyani | 0.0 km | 81% |
| Lime Tree Surgery | 0.2 km | 87% |
| High Road Surgery | 0.3 km | 75% |
| Harrow Road GP Practice, Triangle House Health Centre | 0.6 km | 71% |
- Dr Tahir Kiyani (81% overall experience good)
- Green Man Medical Centre (84% overall experience good)
- Harrow Road GP Practice, Triangle House Health Centre (71% overall experience good)
- High Road Surgery (75% overall experience good)
- LL Medical Care Limited (72% overall experience good)
How do patients rate Dr Poonam Chand Sharma?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Dr Poonam Chand Sharma as good, above the England figure of 77%. 87% found it easy to get through by phone.
How many patients are registered at Dr Poonam Chand Sharma?
3,215 patients were registered in September 2026, down 6.9% on a year earlier.
What is Dr Poonam Chand Sharma's CQC rating?
Good overall, published in April 2016.
How many GPs does Dr Poonam Chand Sharma have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 3,014 patients per GP against 2,171 across England.
Are appointments at Dr Poonam Chand Sharma face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Poonam Chand Sharma's phone number?
020 8539 6676.