Green Man Medical Centre, Leytonstone: patient reviews and CQC rating

Green Man Medical Centre is a GP practice in Leytonstone with 6,537 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 1.5 full-time-equivalent qualified GPs, or 4,377 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Green Man Medical Centre

Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice using the NHS App: 55%, against 54% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.

83% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (85%). 113 patients answered the survey (response rate 18%).

Survey questionGreen Man Medical CentreNorth East LondonEngland
Overall experience good84%71%77%
Easy to contact by phone83%55%57%
Easy to contact via the website64%53%58%
Easy to contact via the NHS App55%50%54%
Reception team helpful93%79%85%
Last contact good84%67%73%
Wait for appointment about right79%62%69%
Listened to well89%83%87%
Treated with care and concern91%82%86%
Confidence and trust in the clinician97%91%93%
Needs met94%87%90%

In the Friends and Family Test for July 2026, 73% of 15 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Green Man Medical Centre is Good, published in August 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (January 2017).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

6,537 patients were registered at Green Man Medical Centre in September 2026, down 5.2% on a year earlier (England: down 1.1%).

12% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 4,377 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.9 nurses (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20231.53.6
August 20241.53.6
August 20251.52.6
August 20261.53.6

From June 2026 to August 2026 the practice recorded 2,241 appointments a month, or 343 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 31% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).

59% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.

MeasureGreen Man Medical CentreNorth East LondonEngland
Appointments per 1,000 patients a month343456510
Face to face64%58%63%
Same day as booked31%46%45%
More than 28 days after booking1%2%5%
Did not attend7%7%4%

Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), dementia (0.2% against 0.8%) and COPD (0.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 20.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.4 years for women and 78.9 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages8.8%15.2%
Depression18+ yrs8.1%14.3%
Diabetes17+ yrs6.4%7.9%
Asthma6+ yrs4.4%6.6%
Chronic kidney disease18+ yrs3.4%4.6%
CancerAll ages2.3%3.8%
Coronary heart diseaseAll ages1.7%3.0%
Serious mental illnessAll ages1.1%1.0%
Atrial fibrillationAll ages0.8%2.2%
Stroke and TIAAll ages0.8%1.9%
Heart failureAll ages0.6%1.1%
Rheumatoid arthritis16+ yrs0.5%0.8%
COPDAll ages0.4%1.9%
Epilepsy18+ yrs0.4%0.8%
Peripheral arterial diseaseAll ages0.3%0.6%
Learning disabilityAll ages0.2%0.6%
Palliative careAll ages0.2%0.6%
Osteoporosis50+ yrs0.2%1.2%
DementiaAll ages0.2%0.8%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2565.5%72.9%
Breast cancer screening (women aged 53 to 70)2024/2568.1%72.2%
Cervical screening (women aged 25 to 49)2023/2460.0%67.5%
Cervical screening (women aged 50 to 64)2023/2468.7%74.9%

87% of the practice's patients live in the E11 postcode district, followed by E10 (6%) and E17 (2%). 90% live in Waltham Forest, the council area the practice is in.

Postcode districtRegistered patientsShare
E115,74187%
E103706%
E171322%

Green Man Medical Centre, 1 Hanbury Drive, Leytonstone, E11 1GA. Phone: 020 8989 2606.

Nearby practiceDistanceOverall experience good
The Allum Medical Centre0.8 km64%
Wanstead Place Surgery0.9 km74%
The Evergreen Surgery1.0 km90%
Hampton Medical Centre1.2 km76%
The Lyndhurst Surgery1.3 km82%

How do patients rate Green Man Medical Centre?

In the 2026 GP Patient Survey, 84% of patients described their overall experience of Green Man Medical Centre as good, against 77% across England. 83% found it easy to get through by phone.

How many patients are registered at Green Man Medical Centre?

6,537 patients were registered in September 2026, down 5.2% on a year earlier.

What is Green Man Medical Centre's CQC rating?

Good overall, published in August 2017.

How many GPs does Green Man Medical Centre have?

1.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,377 patients per GP against 2,171 across England.

Are appointments at Green Man Medical Centre face to face?

64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Green Man Medical Centre's phone number?

020 8989 2606.

Cite this page

<a href="https://localgps.co.uk/leytonstone/green-man-medical-centre">https://localgps.co.uk/leytonstone/green-man-medical-centre</a>