The Bailey Practice, London: patient reviews and CQC rating
The Bailey Practice is a GP practice in London with 4,346 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 1.5 full-time-equivalent qualified GPs, or 2,910 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Bailey Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 45%, against 54% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 218th of the 648 practices in London with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (79%). 101 patients answered the survey (response rate 23%).
| Survey question | The Bailey Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 83% | 71% | 77% |
| Easy to contact by phone | 88% | 55% | 57% |
| Easy to contact via the website | 65% | 53% | 58% |
| Easy to contact via the NHS App | 45% | 50% | 54% |
| Reception team helpful | 86% | 79% | 85% |
| Last contact good | 79% | 67% | 73% |
| Wait for appointment about right | 75% | 62% | 69% |
| Listened to well | 86% | 83% | 87% |
| Treated with care and concern | 86% | 82% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 89% | 87% | 90% |
In the Friends and Family Test for July 2026, 83% of 12 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Bailey Practice is Good, published in April 2019. All 5 key questions are rated Good. It held the same rating in the report before (November 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,346 patients were registered at The Bailey Practice in September 2026, down 2.0% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 2,910 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 1.5 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 1,507 appointments a month, or 347 per 1,000 registered patients (England: 510). 37% were face to face (England: 63%). 30% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Bailey Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 347 | 456 | 510 |
| Face to face | 37% | 58% | 63% |
| Same day as booked | 30% | 46% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), dementia (0.2% against 0.8%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 22.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.2 years for women and 78.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.5% | 14.3% |
| High blood pressure | All ages | 7.1% | 15.2% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Diabetes | 17+ yrs | 4.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 1.1% | 3.0% |
| COPD | All ages | 0.9% | 1.9% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Heart failure | All ages | 0.3% | 1.1% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
The Bailey Practice, 107 Shernhall Street, London, E17 9HS. Phone: 020 8520 5138.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Addison Road Medical Practice | 0.0 km | 71% |
| The Grove Medical Centre | 0.5 km | 55% |
| The Ecclesbourne Practice | 0.6 km | 56% |
| Wood Street Health Centre - Dr. Raghav Prasad Dhital | 0.7 km | 77% |
| Wood Street Health Centre | 0.7 km | 78% |
- Dr Dauod Yosuf Abdulrahman Shantir (63% overall experience good)
- Kingshead Medical Practice (73% overall experience good)
- Larkshall Medical Centre (86% overall experience good)
- Sinnott Medical Centre (72% overall experience good)
- The Forest Surgery (74% overall experience good)
- The Microfaculty (80% overall experience good)
- The Penrhyn Surgery (57% overall experience good)
How do patients rate The Bailey Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of The Bailey Practice as good, against 77% across England. 88% found it easy to get through by phone.
How many patients are registered at The Bailey Practice?
4,346 patients were registered in September 2026, down 2.0% on a year earlier.
What is The Bailey Practice's CQC rating?
Good overall, published in April 2019.
How many GPs does The Bailey Practice have?
1.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,910 patients per GP against 2,171 across England.
Are appointments at The Bailey Practice face to face?
37% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Bailey Practice's phone number?
020 8520 5138.