Kingshead Medical Practice, London: patient reviews and CQC rating

Kingshead Medical Practice is a GP practice in London with 3,700 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 1.3 full-time-equivalent qualified GPs, or 2,775 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Kingshead Medical Practice

Its best result against England is the share who found the reception and administrative team helpful: 93%, above the England figure of 85%. Its weakest is the share who said they were treated with care and concern: 78%, below the England figure of 86%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 450th of the 648 practices in London with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (75%). 107 patients answered the survey (response rate 25%).

Survey questionKingshead Medical PracticeNorth East LondonEngland
Overall experience good73%71%77%
Easy to contact by phone59%55%57%
Easy to contact via the website62%53%58%
Easy to contact via the NHS App60%50%54%
Reception team helpful93%79%85%
Last contact good75%67%73%
Wait for appointment about right76%62%69%
Listened to well85%83%87%
Treated with care and concern78%82%86%
Confidence and trust in the clinician90%91%93%
Needs met91%87%90%

In the Friends and Family Test for July 2026, 93% of 28 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Kingshead Medical Practice is Good, published in January 2017. All 5 key questions are rated Good.

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

3,700 patients were registered at Kingshead Medical Practice in September 2026, down 1.4% on a year earlier (England: down 1.1%).

20% of its patients are aged 65 or over, against 19% across England. With 1.3 full-time-equivalent qualified GPs, there are 2,775 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.2 nurses (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20231.31.3
August 20241.31.3
August 20251.31.3
August 20261.31.3

From June 2026 to August 2026 the practice recorded 877 appointments a month, or 237 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 54% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).

55% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.

MeasureKingshead Medical PracticeNorth East LondonEngland
Appointments per 1,000 patients a month237456510
Face to face49%58%63%
Same day as booked54%46%45%
More than 28 days after booking1%2%5%
Did not attend6%7%4%

Compared with England, the practice has a higher share of patients on its registers for osteoporosis (4.6% against 1.2%), chronic kidney disease (11.5% against 4.6%) and cancer (5.7% against 3.8%). The practice's patients live in areas with an average deprivation score of 18.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 80.6 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
Depression18+ yrs20.5%14.3%
High blood pressureAll ages19.6%15.2%
Chronic kidney disease18+ yrs11.5%4.6%
Diabetes17+ yrs8.1%7.9%
Asthma6+ yrs7.1%6.6%
CancerAll ages5.7%3.8%
Osteoporosis50+ yrs4.6%1.2%
Coronary heart diseaseAll ages2.6%3.0%
COPDAll ages2.4%1.9%
Stroke and TIAAll ages2.4%1.9%
Atrial fibrillationAll ages2.2%2.2%
Heart failureAll ages1.3%1.1%
Serious mental illnessAll ages1.2%1.0%
Rheumatoid arthritis16+ yrs0.9%0.8%
Peripheral arterial diseaseAll ages0.9%0.6%
Palliative careAll ages0.9%0.6%
Learning disabilityAll ages0.5%0.6%
DementiaAll ages0.5%0.8%
Epilepsy18+ yrs0.4%0.8%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2568.3%72.9%
Breast cancer screening (women aged 53 to 70)2024/2567.6%72.2%
Cervical screening (women aged 25 to 49)2023/2470.6%67.5%
Cervical screening (women aged 50 to 64)2023/2476.7%74.9%

88% of the practice's patients live in the E4 postcode district, and EN9 (9%). 88% live in Waltham Forest, the council area the practice is in.

Postcode districtRegistered patientsShare
E43,24088%
EN93499%

Kingshead Medical Practice, 178 Kings Head Hill, Chingford, London, E4 7NX. Phone: 020 8529 3501.

Nearby practiceDistanceOverall experience good
The Ridgeway Surgery0.8 km71%
Larkshall Medical Centre1.4 km86%
The Old Church Surgery1.9 km82%
Churchill Medical Centre2.0 km82%
Chingford Medical Practice2.3 km82%

How do patients rate Kingshead Medical Practice?

In the 2026 GP Patient Survey, 73% of patients described their overall experience of Kingshead Medical Practice as good, against 77% across England. 59% found it easy to get through by phone.

How many patients are registered at Kingshead Medical Practice?

3,700 patients were registered in September 2026, down 1.4% on a year earlier.

What is Kingshead Medical Practice's CQC rating?

Good overall, published in January 2017.

How many GPs does Kingshead Medical Practice have?

1.3 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,775 patients per GP against 2,171 across England.

Are appointments at Kingshead Medical Practice face to face?

49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Kingshead Medical Practice's phone number?

020 8529 3501.

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<a href="https://localgps.co.uk/london/kingshead-medical-practice">https://localgps.co.uk/london/kingshead-medical-practice</a>