Churchill Medical Centre, London: patient reviews and CQC rating
Churchill Medical Centre is a GP practice in London with 13,687 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 6.5 full-time-equivalent qualified GPs, or 2,113 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Churchill Medical Centre
Its best result against England is the share who described their last contact with the practice as good: 79%, against 73% across England. Its weakest is the share who found it easy to get through to the practice by phone: 45%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 248th of the 648 practices in London with 50 or more responses. 45% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (88%). 97 patients answered the survey (response rate 18%).
| Survey question | Churchill Medical Centre | North East London | England |
|---|---|---|---|
| Overall experience good | 82% | 71% | 77% |
| Easy to contact by phone | 45% | 55% | 57% |
| Easy to contact via the website | 63% | 53% | 58% |
| Easy to contact via the NHS App | 44% | 50% | 54% |
| Reception team helpful | 88% | 79% | 85% |
| Last contact good | 79% | 67% | 73% |
| Wait for appointment about right | 75% | 62% | 69% |
| Listened to well | 93% | 83% | 87% |
| Treated with care and concern | 92% | 82% | 86% |
| Confidence and trust in the clinician | 97% | 91% | 93% |
| Needs met | 92% | 87% | 90% |
In the Friends and Family Test for July 2026, 95% of 154 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Churchill Medical Centre is Good, published in April 2020. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,687 patients were registered at Churchill Medical Centre in September 2026, down 1.0% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 2,113 patients per GP, close to the England figure of 2,171 and North East London's 2,551. The practice also has 3.5 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 13.7 |
| August 2024 | 6.7 | 16.5 |
| August 2025 | 6.0 | 16.7 |
| August 2026 | 6.5 | 17.9 |
From June 2026 to August 2026 the practice recorded 5,948 appointments a month, or 435 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 34% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Churchill Medical Centre | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 435 | 456 | 510 |
| Face to face | 57% | 58% | 63% |
| Same day as booked | 34% | 46% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%) and chronic kidney disease (6.9% against 4.6%). It has a lower share for osteoporosis (0.2% against 1.2%) and cancer (3.0% against 3.8%). The practice's patients live in areas with an average deprivation score of 21.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.6% | 14.3% |
| High blood pressure | All ages | 14.7% | 15.2% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.2% | 74.9% |
Churchill Medical Centre, 1 Churchill Terrace, Chingford, London, E4 8DA. Phone: 020 8430 7020.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Chingford Medical Practice | 0.4 km | 82% |
| The Microfaculty | 0.6 km | 80% |
| The Old Church Surgery | 1.2 km | 82% |
| The Ridgeway Surgery | 1.3 km | 71% |
| Handsworth Medical Practice | 1.8 km | 73% |
- Chingford Medical Practice (82% overall experience good)
- Handsworth Medical Practice (73% overall experience good)
- The Old Church Surgery (82% overall experience good)
- The Ridgeway Surgery (71% overall experience good)
How do patients rate Churchill Medical Centre?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Churchill Medical Centre as good, against 77% across England. 45% found it easy to get through by phone.
How many patients are registered at Churchill Medical Centre?
13,687 patients were registered in September 2026, down 1.0% on a year earlier.
What is Churchill Medical Centre's CQC rating?
Good overall, published in April 2020.
How many GPs does Churchill Medical Centre have?
6.5 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,113 patients per GP against 2,171 across England.
Are appointments at Churchill Medical Centre face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Churchill Medical Centre's phone number?
020 8430 7020.