E4 Network PCN: primary care network practices and patient survey
E4 Network PCN is a primary care network of 5 GP practices with 54,893 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 2,121 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in E4 Network PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at The Ridgeway Surgery to 82% at The Old Church Surgery, with a median of 82% (England: 77%). None differs from England by more than the survey's margin of error. The Old Church Surgery has the highest share finding it easy to get through by phone (70%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Old Church Surgery | 9,023 | 82% | 70% | Good | 1,362 |
| Churchill Medical Centre | 13,687 | 82% | 45% | Good | 2,113 |
| Chingford Medical Practice | 10,608 | 82% | 65% | Good | 2,274 |
| Handsworth Medical Practice | 15,216 | 73% | 31% | Good | 3,566 |
| The Ridgeway Surgery | 6,359 | 71% | 47% | Good | 1,656 |
Results for the network as a whole, from 549 responses, against North East London and England.
| Survey question | E4 Network PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 78% | 71% | 77% |
| Easy to contact by phone | 49% | 55% | 57% |
| Easy to contact via the website | 67% | 53% | 58% |
| Easy to contact via the NHS App | 53% | 50% | 54% |
| Reception team helpful | 82% | 79% | 85% |
| Last contact good | 74% | 67% | 73% |
| Wait for appointment about right | 71% | 62% | 69% |
| Listened to well | 89% | 83% | 87% |
| Treated with care and concern | 89% | 82% | 86% |
| Confidence and trust in the clinician | 96% | 91% | 93% |
| Needs met | 91% | 87% | 90% |
There are 2,121 registered patients per full-time-equivalent qualified GP in E4 Network PCN, close to England's 2,171 and North East London's 2,551. Practices recorded 384 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).
| Measure | E4 Network PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,121 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 384 | 456 | 510 |
| Face-to-face appointments | 68% | 58% | 63% |
| Same day as booked | 45% | 46% | 45% |
| Did not attend | 5% | 7% | 4% |
| Patients aged 65 or over | 17% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in E4 Network PCN is chronic kidney disease (6.7% against 4.6%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | E4 Network PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% | 7,810 |
| Depression | 18+ yrs | 12.8% | 14.3% | 5,577 |
| Diabetes | 17+ yrs | 7.0% | 7.9% | 3,095 |
| Chronic kidney disease | 18+ yrs | 6.7% | 4.6% | 2,910 |
| Asthma | 6+ yrs | 6.0% | 6.6% | 3,123 |
| Cancer | All ages | 3.2% | 3.8% | 1,773 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 1,325 |
| Atrial fibrillation | All ages | 2.0% | 2.2% | 1,113 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 795 |
| COPD | All ages | 1.1% | 1.9% | 638 |
| Serious mental illness | All ages | 1.1% | 1.0% | 638 |
| Heart failure | All ages | 0.9% | 1.1% | 521 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 310 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 315 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 130 |
| Dementia | All ages | 0.7% | 0.8% | 369 |
| Palliative care | All ages | 0.6% | 0.6% | 350 |
| Learning disability | All ages | 0.5% | 0.6% | 260 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 196 |
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- Waltham Forest Leyton Collaborative PCN (3 practices)
- Waltham Forest South Leytonstone PCN (6 practices)
- Waltham Forest Walthamstow Central PCN (5 practices)
- Waltham Forest Walthamstow West PCN (5 practices)
Which practices are in E4 Network PCN?
Chingford Medical Practice, Churchill Medical Centre, Handsworth Medical Practice, The Old Church Surgery and The Ridgeway Surgery.
How do patients rate E4 Network PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does E4 Network PCN cover?
54,893 registered patients across 5 practices in September 2026.
How many patients per GP does E4 Network PCN have?
2,121 per full-time-equivalent qualified GP, against 2,171 across England.