Waltham Forest Leyton Collaborative PCN: primary care network practices and patient survey
Waltham Forest Leyton Collaborative PCN is a primary care network of 3 GP practices with 32,679 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,351 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Waltham Forest Leyton Collaborative PCN with survey results, the share of patients describing their overall experience as good ranges from 53% at The Manor Practice to 80% at SMA Practice, with a median of 60% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. SMA Practice has the highest share finding it easy to get through by phone (61%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| SMA Practice | 10,913 | 80% | 61% | Good | 3,498 |
| Leyton Healthcare | 12,893 | 60% | 49% | Good | 3,080 |
| The Manor Practice | 8,873 | 53% | 44% | Good | 3,630 |
Results for the network as a whole, from 257 responses, against North East London and England.
| Survey question | Waltham Forest Leyton Collaborative PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 64% | 71% | 77% |
| Easy to contact by phone | 51% | 55% | 57% |
| Easy to contact via the website | 46% | 53% | 58% |
| Easy to contact via the NHS App | 42% | 50% | 54% |
| Reception team helpful | 74% | 79% | 85% |
| Last contact good | 64% | 67% | 73% |
| Wait for appointment about right | 50% | 62% | 69% |
| Listened to well | 78% | 83% | 87% |
| Treated with care and concern | 77% | 82% | 86% |
| Confidence and trust in the clinician | 88% | 91% | 93% |
| Needs met | 88% | 87% | 90% |
There are 3,351 registered patients per full-time-equivalent qualified GP in Waltham Forest Leyton Collaborative PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 408 appointments a month per 1,000 patients (England: 510), 53% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists shrank by 7.1% over the year (England: shrank 1.1%).
| Measure | Waltham Forest Leyton Collaborative PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 3,351 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 408 | 456 | 510 |
| Face-to-face appointments | 53% | 58% | 63% |
| Same day as booked | 43% | 46% | 45% |
| Did not attend | 6% | 7% | 4% |
| Patients aged 65 or over | 10% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Waltham Forest Leyton Collaborative PCN is peripheral arterial disease (0.9% against 0.6%), and the furthest below is atrial fibrillation (0.8% against 2.2%).
| Condition register | Age group | Waltham Forest Leyton Collaborative PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 11.1% | 15.2% | 3,967 |
| Diabetes | 17+ yrs | 9.3% | 7.9% | 2,639 |
| Depression | 18+ yrs | 9.0% | 14.3% | 2,527 |
| Asthma | 6+ yrs | 4.9% | 6.6% | 1,626 |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% | 1,286 |
| Coronary heart disease | All ages | 2.2% | 3.0% | 782 |
| Cancer | All ages | 1.9% | 3.8% | 664 |
| Serious mental illness | All ages | 1.5% | 1.0% | 519 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 495 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 314 |
| Heart failure | All ages | 0.9% | 1.1% | 305 |
| Atrial fibrillation | All ages | 0.8% | 2.2% | 287 |
| COPD | All ages | 0.7% | 1.9% | 254 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 186 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 172 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 45 |
| Learning disability | All ages | 0.5% | 0.6% | 169 |
| Palliative care | All ages | 0.4% | 0.6% | 147 |
| Dementia | All ages | 0.4% | 0.8% | 146 |
- E4 Network PCN (5 practices)
- Waltham Forest 8 PCN (8 practices)
- Waltham Forest Integrated Health PCN (7 practices)
- Waltham Forest South Leytonstone PCN (6 practices)
- Waltham Forest Walthamstow Central PCN (5 practices)
- Waltham Forest Walthamstow West PCN (5 practices)
Which practices are in Waltham Forest Leyton Collaborative PCN?
Leyton Healthcare, SMA Practice and The Manor Practice.
How do patients rate Waltham Forest Leyton Collaborative PCN?
64% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Waltham Forest Leyton Collaborative PCN cover?
32,679 registered patients across 3 practices in September 2026.
How many patients per GP does Waltham Forest Leyton Collaborative PCN have?
3,351 per full-time-equivalent qualified GP, against 2,171 across England.