Waltham Forest Walthamstow Central PCN: primary care network practices and patient survey
Waltham Forest Walthamstow Central PCN is a primary care network of 5 GP practices with 47,968 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,933 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Waltham Forest Walthamstow Central PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at Addison Road Medical Practice to 79% at The Firs Medical Centre, with a median of 78% (England: 77%). None differs from England by more than the survey's margin of error. Claremont Medical Centre has the highest share finding it easy to get through by phone (65%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Firs Medical Centre | 11,946 | 79% | 64% | Inadequate | 4,328 |
| Claremont Medical Centre | 3,020 | 79% | 65% | Good | 7,078 |
| Wood Street Health Centre | 7,678 | 78% | 50% | Good | 1,889 |
| Wood Street Health Centre - Dr. Raghav Prasad Dhital | 5,531 | 77% | 63% | Good | 3,345 |
| Addison Road Medical Practice | 19,793 | 71% | 55% | Good | 2,656 |
Results for the network as a whole, from 453 responses, against North East London and England.
| Survey question | Waltham Forest Walthamstow Central PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 76% | 71% | 77% |
| Easy to contact by phone | 58% | 55% | 57% |
| Easy to contact via the website | 66% | 53% | 58% |
| Easy to contact via the NHS App | 54% | 50% | 54% |
| Reception team helpful | 83% | 79% | 85% |
| Last contact good | 71% | 67% | 73% |
| Wait for appointment about right | 75% | 62% | 69% |
| Listened to well | 84% | 83% | 87% |
| Treated with care and concern | 81% | 82% | 86% |
| Confidence and trust in the clinician | 89% | 91% | 93% |
| Needs met | 87% | 87% | 90% |
There are 2,933 registered patients per full-time-equivalent qualified GP in Waltham Forest Walthamstow Central PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 424 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 53% of appointments took place on the day they were booked (England: 45%).
9% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Waltham Forest Walthamstow Central PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,933 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 424 | 456 | 510 |
| Face-to-face appointments | 58% | 58% | 63% |
| Same day as booked | 53% | 46% | 45% |
| Did not attend | 6% | 7% | 4% |
| Patients aged 65 or over | 9% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Waltham Forest Walthamstow Central PCN is serious mental illness (1.3% against 1.0%), and the furthest below is copd (0.7% against 1.9%).
| Condition register | Age group | Waltham Forest Walthamstow Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 11.6% | 14.3% | 4,402 |
| High blood pressure | All ages | 10.4% | 15.2% | 4,976 |
| Diabetes | 17+ yrs | 6.7% | 7.9% | 2,575 |
| Asthma | 6+ yrs | 5.7% | 6.6% | 2,524 |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% | 1,606 |
| Cancer | All ages | 2.2% | 3.8% | 1,035 |
| Coronary heart disease | All ages | 1.6% | 3.0% | 764 |
| Serious mental illness | All ages | 1.3% | 1.0% | 636 |
| Atrial fibrillation | All ages | 0.9% | 2.2% | 444 |
| Stroke and TIA | All ages | 0.9% | 1.9% | 442 |
| COPD | All ages | 0.7% | 1.9% | 323 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 80 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 229 |
| Heart failure | All ages | 0.6% | 1.1% | 266 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 200 |
| Learning disability | All ages | 0.5% | 0.6% | 220 |
| Dementia | All ages | 0.4% | 0.8% | 177 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 112 |
| Palliative care | All ages | 0.2% | 0.6% | 104 |
- E4 Network PCN (5 practices)
- Waltham Forest 8 PCN (8 practices)
- Waltham Forest Integrated Health PCN (7 practices)
- Waltham Forest Leyton Collaborative PCN (3 practices)
- Waltham Forest South Leytonstone PCN (6 practices)
- Waltham Forest Walthamstow West PCN (5 practices)
Which practices are in Waltham Forest Walthamstow Central PCN?
Addison Road Medical Practice, Claremont Medical Centre, The Firs Medical Centre, Wood Street Health Centre and Wood Street Health Centre - Dr. Raghav Prasad Dhital.
How do patients rate Waltham Forest Walthamstow Central PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Waltham Forest Walthamstow Central PCN cover?
47,968 registered patients across 5 practices in September 2026.
How many patients per GP does Waltham Forest Walthamstow Central PCN have?
2,933 per full-time-equivalent qualified GP, against 2,171 across England.