Handsworth Medical Practice, London: patient reviews and CQC rating
Handsworth Medical Practice is a GP practice in London with 15,216 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 4.3 full-time-equivalent qualified GPs, or 3,566 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Handsworth Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 65%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 31%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 447th of the 648 practices in London with 50 or more responses. 31% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (68%). 116 patients answered the survey (response rate 29%).
| Survey question | Handsworth Medical Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 73% | 71% | 77% |
| Easy to contact by phone | 31% | 55% | 57% |
| Easy to contact via the website | 65% | 53% | 58% |
| Easy to contact via the NHS App | 40% | 50% | 54% |
| Reception team helpful | 73% | 79% | 85% |
| Last contact good | 64% | 67% | 73% |
| Wait for appointment about right | 66% | 62% | 69% |
| Listened to well | 83% | 83% | 87% |
| Treated with care and concern | 87% | 82% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 89% | 87% | 90% |
In the Friends and Family Test for July 2026, 86% of 129 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Handsworth Medical Practice is Good, published in April 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,216 patients were registered at Handsworth Medical Practice in September 2026, down 3.1% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 3,566 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 1.2 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 7.5 |
| August 2024 | 4.3 | 5.7 |
| August 2025 | 4.3 | 7.5 |
| August 2026 | 4.3 | 7.5 |
From June 2026 to August 2026 the practice recorded 3,878 appointments a month, or 255 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 38% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Handsworth Medical Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 255 | 456 | 510 |
| Face to face | 72% | 58% | 63% |
| Same day as booked | 38% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 4% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (5.9% against 4.6%). It has a lower share for osteoporosis (0.3% against 1.2%), COPD (0.9% against 1.9%) and depression (8.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 15.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.9 years for women and 81.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.3% | 15.2% |
| Depression | 18+ yrs | 8.3% | 14.3% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| COPD | All ages | 0.9% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.6% | 74.9% |
Handsworth Medical Practice, The Health Centre, Handsworth Avenue, Highams Park, London, E4 9PD. Phone: 020 3006 9216. Website: www.handsworthmedicalpractice.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rydal Group Practice | 1.3 km | 84% |
| The Old Church Surgery | 1.4 km | 82% |
| The Microfaculty | 1.4 km | 80% |
| The Forest Surgery | 1.5 km | 74% |
| Churchill Medical Centre | 1.8 km | 82% |
- Chingford Medical Practice (82% overall experience good)
- Churchill Medical Centre (82% overall experience good)
- The Old Church Surgery (82% overall experience good)
- The Ridgeway Surgery (71% overall experience good)
How do patients rate Handsworth Medical Practice?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Handsworth Medical Practice as good, against 77% across England. 31% found it easy to get through by phone.
How many patients are registered at Handsworth Medical Practice?
15,216 patients were registered in September 2026, down 3.1% on a year earlier.
What is Handsworth Medical Practice's CQC rating?
Good overall, published in April 2017.
How many GPs does Handsworth Medical Practice have?
4.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,566 patients per GP against 2,171 across England.
Are appointments at Handsworth Medical Practice face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Handsworth Medical Practice's phone number?
020 3006 9216.