The Microfaculty, London: patient reviews and CQC rating
The Microfaculty is a GP practice in London with 4,191 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 1.1 full-time-equivalent qualified GPs, or 3,929 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Microfaculty
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 57%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 294th of the 648 practices in London with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (85%). 107 patients answered the survey (response rate 22%).
| Survey question | The Microfaculty | North East London | England |
|---|---|---|---|
| Overall experience good | 80% | 71% | 77% |
| Easy to contact by phone | 83% | 55% | 57% |
| Easy to contact via the website | 56% | 53% | 58% |
| Easy to contact via the NHS App | 62% | 50% | 54% |
| Reception team helpful | 85% | 79% | 85% |
| Last contact good | 75% | 67% | 73% |
| Wait for appointment about right | 57% | 62% | 69% |
| Listened to well | 91% | 83% | 87% |
| Treated with care and concern | 89% | 82% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 93% | 87% | 90% |
CQC's overall rating for The Microfaculty is Good, published in March 2020. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (August 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,191 patients were registered at The Microfaculty in September 2026, down 5.5% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 3,929 patients per GP, more than the England figure of 2,171 and North East London's 2,551.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 3.0 |
| August 2024 | 1.3 | 2.4 |
| August 2025 | 1.3 | 2.4 |
| August 2026 | 1.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 1,255 appointments a month, or 300 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 27% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | The Microfaculty | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 300 | 456 | 510 |
| Face to face | 63% | 58% | 63% |
| Same day as booked | 27% | 46% | 45% |
| More than 28 days after booking | 6% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%) and chronic kidney disease (6.8% against 4.6%). It has a lower share for depression (7.1% against 14.3%), stroke or TIA (1.1% against 1.9%) and COPD (1.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 20.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.4 years for women and 80.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.8% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Depression | 18+ yrs | 7.1% | 14.3% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Cancer | All ages | 2.9% | 3.8% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| COPD | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Palliative care | All ages | 1.0% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
The Microfaculty, 107-109 Chingford Mount Road, Chingford, London, E4 8LT. Phone: 020 8529 8288.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Chingford Medical Practice | 0.5 km | 82% |
| Churchill Medical Centre | 0.6 km | 82% |
| Handsworth Medical Practice | 1.4 km | 73% |
| The Old Church Surgery | 1.5 km | 82% |
| The Penrhyn Surgery | 1.7 km | 57% |
- Dr Dauod Yosuf Abdulrahman Shantir (63% overall experience good)
- Kingshead Medical Practice (73% overall experience good)
- Larkshall Medical Centre (86% overall experience good)
- Sinnott Medical Centre (72% overall experience good)
- The Bailey Practice (83% overall experience good)
- The Forest Surgery (74% overall experience good)
- The Penrhyn Surgery (57% overall experience good)
How do patients rate The Microfaculty?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of The Microfaculty as good, against 77% across England. 83% found it easy to get through by phone.
How many patients are registered at The Microfaculty?
4,191 patients were registered in September 2026, down 5.5% on a year earlier.
What is The Microfaculty's CQC rating?
Good overall, published in March 2020.
How many GPs does The Microfaculty have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 3,929 patients per GP against 2,171 across England.
Are appointments at The Microfaculty face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Microfaculty's phone number?
020 8529 8288.