Fairlop PCN: primary care network practices and patient survey
Fairlop PCN is a primary care network of 8 GP practices with 55,992 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,524 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 8 practices in Fairlop PCN with survey results, the share of patients describing their overall experience as good ranges from 60% at The Drive Surgery to 90% at Dr Philip Soares, with a median of 78% (England: 77%). 2 are above England and 3 below by more than the survey's margin of error. Dr Philip Soares has the highest share finding it easy to get through by phone (88%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Philip Soares | 3,340 | 90% | 88% | Good | 1,927 |
| Kenwood Medical Centre | 7,063 | 87% | 76% | Good | 2,930 |
| The Forest Edge Practice | 13,572 | 85% | 67% | Good | 2,157 |
| The Willows Medical Practice | 9,256 | 79% | 57% | Requires improvement | 4,152 |
| The Fullwell Avenue Surgery | 3,146 | 77% | 87% | Good | 2,269 |
| Eastern Avenue Medical Centre | 5,908 | 67% | 34% | Good | 3,077 |
| Fencepiece Road Medical Centre | 6,845 | 64% | 58% | Good | 2,203 |
| The Drive Surgery | 6,862 | 60% | 48% | Good | 2,213 |
Results for the network as a whole, from 733 responses, against North East London and England.
| Survey question | Fairlop PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 79% | 71% | 77% |
| Easy to contact by phone | 64% | 55% | 57% |
| Easy to contact via the website | 54% | 53% | 58% |
| Easy to contact via the NHS App | 58% | 50% | 54% |
| Reception team helpful | 85% | 79% | 85% |
| Last contact good | 76% | 67% | 73% |
| Wait for appointment about right | 70% | 62% | 69% |
| Listened to well | 88% | 83% | 87% |
| Treated with care and concern | 85% | 82% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 92% | 87% | 90% |
There are 2,524 registered patients per full-time-equivalent qualified GP in Fairlop PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 574 appointments a month per 1,000 patients (England: 510), 55% of them face to face. 55% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.7% over the year (England: shrank 1.1%).
| Measure | Fairlop PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,524 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 574 | 456 | 510 |
| Face-to-face appointments | 55% | 58% | 63% |
| Same day as booked | 55% | 46% | 45% |
| Did not attend | 4% | 7% | 4% |
| Patients aged 65 or over | 14% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Fairlop PCN is diabetes (11.2% against 7.9%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Fairlop PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.4% | 15.2% | 7,424 |
| Diabetes | 17+ yrs | 11.2% | 7.9% | 4,896 |
| Depression | 18+ yrs | 9.4% | 14.3% | 4,061 |
| Asthma | 6+ yrs | 5.3% | 6.6% | 2,721 |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% | 1,991 |
| Cancer | All ages | 2.7% | 3.8% | 1,467 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 1,398 |
| Atrial fibrillation | All ages | 1.2% | 2.2% | 646 |
| Stroke and TIA | All ages | 1.1% | 1.9% | 626 |
| Serious mental illness | All ages | 0.9% | 1.0% | 521 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 400 |
| COPD | All ages | 0.8% | 1.9% | 448 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 120 |
| Learning disability | All ages | 0.6% | 0.6% | 323 |
| Heart failure | All ages | 0.6% | 1.1% | 317 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 243 |
| Dementia | All ages | 0.5% | 0.8% | 258 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 148 |
| Palliative care | All ages | 0.2% | 0.6% | 121 |
- Cranbrook PCN (6 practices)
- Loughton Buckhurst Hill & Chigwell PCN (7 practices)
- Loxford PCN (5 practices)
- New Cross Alliance PCN (3 practices)
- Seven Kings PCN (7 practices)
- Wanstead and Woodford PCN (10 practices)
Which practices are in Fairlop PCN?
Dr Philip Soares, Eastern Avenue Medical Centre, Fencepiece Road Medical Centre, Kenwood Medical Centre, The Drive Surgery, The Forest Edge Practice, The Fullwell Avenue Surgery and The Willows Medical Practice.
How do patients rate Fairlop PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Fairlop PCN cover?
55,992 registered patients across 8 practices in September 2026.
How many patients per GP does Fairlop PCN have?
2,524 per full-time-equivalent qualified GP, against 2,171 across England.