Dr Samraa El Obaidi and Dr Maheen Shahid, Ilford: patient reviews and CQC rating
Dr Samraa El Obaidi and Dr Maheen Shahid is a GP practice in Ilford with 8,125 registered patients (September 2026). In the 2026 GP Patient Survey, 60% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 2.9 full-time-equivalent qualified GPs, or 2,808 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Samraa El Obaidi and Dr Maheen Shahid
Its best result against England is the share who said the wait for their last appointment was about right: 70%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 21%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 17th of the 27 practices in Ilford with 50 or more responses. 21% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (57%). 91 patients answered the survey (response rate 15%).
| Survey question | Dr Samraa El Obaidi and Dr Maheen Shahid | North East London | England |
|---|---|---|---|
| Overall experience good | 60% | 71% | 77% |
| Easy to contact by phone | 21% | 55% | 57% |
| Easy to contact via the website | 22% | 53% | 58% |
| Easy to contact via the NHS App | 30% | 50% | 54% |
| Reception team helpful | 79% | 79% | 85% |
| Last contact good | 59% | 67% | 73% |
| Wait for appointment about right | 70% | 62% | 69% |
| Listened to well | 80% | 83% | 87% |
| Treated with care and concern | 85% | 82% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 88% | 87% | 90% |
In the Friends and Family Test for July 2026, 75% of 182 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Samraa El Obaidi and Dr Maheen Shahid is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,125 patients were registered at Dr Samraa El Obaidi and Dr Maheen Shahid in September 2026, down 2.9% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 2,808 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 5.4 |
| August 2024 | 3.9 | 4.7 |
| August 2025 | 3.9 | 3.9 |
| August 2026 | 2.9 | 2.9 |
From June 2026 to August 2026 the practice recorded 3,609 appointments a month, or 444 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 52% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Dr Samraa El Obaidi and Dr Maheen Shahid | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 444 | 456 | 510 |
| Face to face | 82% | 58% | 63% |
| Same day as booked | 52% | 46% | 45% |
| More than 28 days after booking | 6% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (11.8% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), atrial fibrillation (0.6% against 2.2%) and peripheral arterial disease (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 25.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.4% | 15.2% |
| Diabetes | 17+ yrs | 11.8% | 7.9% |
| Depression | 18+ yrs | 6.3% | 14.3% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Cancer | All ages | 2.0% | 3.8% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| COPD | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Dementia | All ages | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.2% | 74.9% |
Dr Samraa El Obaidi and Dr Maheen Shahid, 40 Cameron Road, Seven Kings, Ilford, IG3 8LF. Phone: 0844 477 3582.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Seven Kings Practice | 0.3 km | 47% |
| Oak Tree Medical Centre | 0.5 km | 58% |
| Dr A K & S Shah | 1.1 km | 50% |
| Balfour Road Surgery | 1.3 km | 66% |
| The Palms Medical Centre | 1.3 km | 63% |
- Chadwell Heath Surgery (46% overall experience good)
- Dr A K & S Shah (50% overall experience good)
- Dr Khalid Patel (59% overall experience good)
- Grove Surgery (47% overall experience good)
- Seven Kings Practice (47% overall experience good)
- The Palms Medical Centre (63% overall experience good)
How do patients rate Dr Samraa El Obaidi and Dr Maheen Shahid?
In the 2026 GP Patient Survey, 60% of patients described their overall experience of Dr Samraa El Obaidi and Dr Maheen Shahid as good, below the England figure of 77%. 21% found it easy to get through by phone.
How many patients are registered at Dr Samraa El Obaidi and Dr Maheen Shahid?
8,125 patients were registered in September 2026, down 2.9% on a year earlier.
What is Dr Samraa El Obaidi and Dr Maheen Shahid's CQC rating?
Good overall, published in March 2017.
How many GPs does Dr Samraa El Obaidi and Dr Maheen Shahid have?
2.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,808 patients per GP against 2,171 across England.
Are appointments at Dr Samraa El Obaidi and Dr Maheen Shahid face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Samraa El Obaidi and Dr Maheen Shahid's phone number?
0844 477 3582.