The Ingham Practice, Lincoln: patient reviews and CQC rating
The Ingham Practice is a GP practice in Lincoln with 4,198 registered patients (September 2026). In the 2026 GP Patient Survey, 98% of its patients described their overall experience as good, above the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 2.3 full-time-equivalent qualified GPs, or 1,852 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Ingham Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 99%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 25 practices in Lincoln with 50 or more responses. 99% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (95%). 133 patients answered the survey (response rate 39%).
| Survey question | The Ingham Practice | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 98% | 74% | 77% |
| Easy to contact by phone | 99% | 54% | 57% |
| Easy to contact via the website | 97% | 58% | 58% |
| Easy to contact via the NHS App | 91% | 53% | 54% |
| Reception team helpful | 97% | 85% | 85% |
| Last contact good | 97% | 71% | 73% |
| Wait for appointment about right | 99% | 72% | 69% |
| Listened to well | 97% | 85% | 87% |
| Treated with care and concern | 99% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 98% | 90% | 90% |
In the Friends and Family Test for July 2026, 100% of 65 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Ingham Practice is Good, published in April 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,198 patients were registered at The Ingham Practice in September 2026, up 3.7% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 1,852 patients per GP, fewer than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 3.0 nurses and 4.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 5.4 |
| August 2024 | 2.8 | 5.0 |
| August 2025 | 2.8 | 3.9 |
| August 2026 | 2.3 | 5.3 |
From June 2026 to August 2026 the practice recorded 3,063 appointments a month, or 730 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 31% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Ingham Practice | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 730 | 600 | 510 |
| Face to face | 72% | 65% | 63% |
| Same day as booked | 31% | 44% | 45% |
| More than 28 days after booking | 8% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (22.3% against 14.3%), cancer (4.8% against 3.8%) and high blood pressure (18.6% against 15.2%). It has a lower share for osteoporosis (0.3% against 1.2%) and chronic kidney disease (2.7% against 4.6%). The practice's patients live in areas with an average deprivation score of 18.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.2 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.3% | 14.3% |
| High blood pressure | All ages | 18.6% | 15.2% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.4% | 74.9% |
The Ingham Practice, Lincoln Road, Ingham, Lincoln, LN1 2XF. Phone: 01522 730269. Website: www.theinghampractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Welton Family Health Centre | 7.0 km | 74% |
| Willingham-by-Stow Surgery | 7.4 km | 95% |
| The Glebe Practice | 9.6 km | 68% |
| Trent Valley Surgery | 9.6 km | 90% |
| Minster Medical Practice | 10.5 km | 86% |
- Abbey Medical Practice (78% overall experience good)
- Cliff House Medical Practice (78% overall experience good)
- Glebe Park Surgery (88% overall experience good)
- Lindum Medical Practice (78% overall experience good)
- Minster Medical Practice (86% overall experience good)
- Nettleham Medical Practice (87% overall experience good)
- Welton Family Health Centre (74% overall experience good)
- Willingham-by-Stow Surgery (95% overall experience good)
How do patients rate The Ingham Practice?
In the 2026 GP Patient Survey, 98% of patients described their overall experience of The Ingham Practice as good, above the England figure of 77%. 99% found it easy to get through by phone.
How many patients are registered at The Ingham Practice?
4,198 patients were registered in September 2026, up 3.7% on a year earlier.
What is The Ingham Practice's CQC rating?
Good overall, published in April 2017.
How many GPs does The Ingham Practice have?
2.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,852 patients per GP against 2,171 across England.
Are appointments at The Ingham Practice face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Ingham Practice's phone number?
01522 730269.