Minster Medical Practice, Lincoln: patient reviews and CQC rating
Minster Medical Practice is a GP practice in Lincoln with 9,379 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2016. It has 5.3 full-time-equivalent qualified GPs, or 1,783 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Minster Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 89%, above the England figure of 69%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 10th of the 25 practices in Lincoln with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 18 points higher than in 2025 (68%). 114 patients answered the survey (response rate 33%).
| Survey question | Minster Medical Practice | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 86% | 74% | 77% |
| Easy to contact by phone | 65% | 54% | 57% |
| Easy to contact via the website | 72% | 58% | 58% |
| Easy to contact via the NHS App | 62% | 53% | 54% |
| Reception team helpful | 95% | 85% | 85% |
| Last contact good | 83% | 71% | 73% |
| Wait for appointment about right | 89% | 72% | 69% |
| Listened to well | 90% | 85% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 94% | 90% | 90% |
CQC's overall rating for Minster Medical Practice is Good, published in January 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,379 patients were registered at Minster Medical Practice in September 2026, down 3.4% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 1,783 patients per GP, fewer than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 3.8 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.7 | 5.7 |
| August 2024 | 5.8 | 5.8 |
| August 2025 | 5.8 | 5.8 |
| August 2026 | 5.3 | 5.3 |
From June 2026 to August 2026 the practice recorded 6,609 appointments a month, or 705 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 51% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Minster Medical Practice | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 705 | 600 | 510 |
| Face to face | 40% | 65% | 63% |
| Same day as booked | 51% | 44% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.1% against 0.8%), cancer (4.9% against 3.8%) and atrial fibrillation (2.7% against 2.2%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 29.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.3% | 15.2% |
| Depression | 18+ yrs | 12.8% | 14.3% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.9% | 74.9% |
Minster Medical Practice, 2 Cabourne Court, Cabourne Avenue, Lincoln, LN2 2JP. Phone: 01522 515797. Website: www.minstermedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lindum Medical Practice | 0.0 km | 78% |
| Glebe Park Surgery | 1.3 km | 88% |
| Cliff House Medical Practice | 1.7 km | 78% |
| Abbey Medical Practice | 1.9 km | 78% |
| Brayford Medical Practice | 2.4 km | 76% |
- Abbey Medical Practice (78% overall experience good)
- Cliff House Medical Practice (78% overall experience good)
- Glebe Park Surgery (88% overall experience good)
- Lindum Medical Practice (78% overall experience good)
- Nettleham Medical Practice (87% overall experience good)
- The Ingham Practice (98% overall experience good)
- Welton Family Health Centre (74% overall experience good)
- Willingham-by-Stow Surgery (95% overall experience good)
How do patients rate Minster Medical Practice?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Minster Medical Practice as good, above the England figure of 77%. 65% found it easy to get through by phone.
How many patients are registered at Minster Medical Practice?
9,379 patients were registered in September 2026, down 3.4% on a year earlier.
What is Minster Medical Practice's CQC rating?
Good overall, published in January 2016.
How many GPs does Minster Medical Practice have?
5.3 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,783 patients per GP against 2,171 across England.
Are appointments at Minster Medical Practice face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Minster Medical Practice's phone number?
01522 515797.