Trent Valley Surgery, Lincoln: patient reviews and CQC rating
Trent Valley Surgery is a GP practice in Lincoln with 4,010 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Requires Improvement overall, in a report published in September 2023. It has 2.3 full-time-equivalent qualified GPs, or 1,769 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Trent Valley Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 82%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 4th of the 25 practices in Lincoln with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (79%). 93 patients answered the survey (response rate 30%).
| Survey question | Trent Valley Surgery | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 90% | 74% | 77% |
| Easy to contact by phone | 72% | 54% | 57% |
| Easy to contact via the website | 63% | 58% | 58% |
| Easy to contact via the NHS App | 82% | 53% | 54% |
| Reception team helpful | 92% | 85% | 85% |
| Last contact good | 87% | 71% | 73% |
| Wait for appointment about right | 84% | 72% | 69% |
| Listened to well | 92% | 85% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 172 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Trent Valley Surgery is Requires Improvement, published in September 2023. 3 key questions are rated differently: Well-led Good, Caring Good and Responsive Good. It held the same rating in the report before (October 2022).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
4,010 patients were registered at Trent Valley Surgery in September 2026, almost the same as a year earlier.
35% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 1,769 patients per GP, fewer than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 0.6 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 2.3 | 2.3 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 3,147 appointments a month, or 785 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 45% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Trent Valley Surgery | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 785 | 600 | 510 |
| Face to face | 58% | 65% | 63% |
| Same day as booked | 45% | 44% | 45% |
| More than 28 days after booking | 12% | 7% | 5% |
| Did not attend | 1% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.3% against 0.6%), chronic kidney disease (11.5% against 4.6%) and dementia (1.7% against 0.8%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 16.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.6 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.0% | 15.2% |
| Depression | 18+ yrs | 13.5% | 14.3% |
| Chronic kidney disease | 18+ yrs | 11.5% | 4.6% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Cancer | All ages | 6.0% | 3.8% |
| Coronary heart disease | All ages | 5.2% | 3.0% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| Stroke and TIA | All ages | 3.3% | 1.9% |
| COPD | All ages | 3.0% | 1.9% |
| Palliative care | All ages | 2.3% | 0.6% |
| Heart failure | All ages | 2.1% | 1.1% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Dementia | All ages | 1.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.7% | 74.9% |
Trent Valley Surgery, 85 Sykes Lane, Saxilby, Lincoln, LN1 2NU. Phone: 01522 263444. Website: www.trentvalleysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Glebe Practice | 0.0 km | 68% |
| Birchwood Medical Practice | 7.5 km | 92% |
| The Woodland Medical Practice | 7.5 km | 80% |
| Willingham-by-Stow Surgery | 8.9 km | 95% |
| Cliff House Medical Practice | 9.1 km | 78% |
- Caskgate Street Surgery (72% overall experience good)
- Cleveland Surgery (51% overall experience good)
- Hibaldstow Medical Practice (94% overall experience good)
- The Glebe Practice (68% overall experience good)
How do patients rate Trent Valley Surgery?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Trent Valley Surgery as good, above the England figure of 77%. 72% found it easy to get through by phone.
How many patients are registered at Trent Valley Surgery?
4,010 patients were registered in September 2026, up 0.2% on a year earlier.
What is Trent Valley Surgery's CQC rating?
Requires Improvement overall, published in September 2023.
How many GPs does Trent Valley Surgery have?
2.3 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,769 patients per GP against 2,171 across England.
Are appointments at Trent Valley Surgery face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Trent Valley Surgery's phone number?
01522 263444.