The New Coningsby Surgery, Lincoln: patient reviews and CQC rating
The New Coningsby Surgery is a GP practice in Lincoln with 7,459 registered patients (September 2026). In the 2026 GP Patient Survey, 47% of its patients described their overall experience as good, below the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 0.6 full-time-equivalent qualified GPs, or 12,628 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The New Coningsby Surgery
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Its weakest is the share who described their overall experience of the practice as good: 47%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 25th of the 25 practices in Lincoln with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 17 points lower than in 2025 (64%). 105 patients answered the survey (response rate 34%).
| Survey question | The New Coningsby Surgery | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 47% | 74% | 77% |
| Easy to contact by phone | 41% | 54% | 57% |
| Easy to contact via the website | 36% | 58% | 58% |
| Easy to contact via the NHS App | 44% | 53% | 54% |
| Reception team helpful | 68% | 85% | 85% |
| Last contact good | 49% | 71% | 73% |
| Wait for appointment about right | 42% | 72% | 69% |
| Listened to well | 75% | 85% | 87% |
| Treated with care and concern | 74% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 83% | 90% | 90% |
In the Friends and Family Test for July 2026, 66% of 87 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The New Coningsby Surgery is Good, published in July 2022. All 5 key questions are rated Good. It held the same rating in the report before (July 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,459 patients were registered at The New Coningsby Surgery in September 2026, down 4.0% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 0.6 full-time-equivalent qualified GPs, there are 12,628 patients per GP, more than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 5.1 nurses and 5.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 0.8 | 0.8 |
| August 2026 | 0.6 | 0.6 |
From June 2026 to August 2026 the practice recorded 3,387 appointments a month, or 454 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 32% took place on the day they were booked and 24% more than 28 days after booking (England: 45% and 5%).
11% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The New Coningsby Surgery | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 454 | 600 | 510 |
| Face to face | 87% | 65% | 63% |
| Same day as booked | 32% | 44% | 45% |
| More than 28 days after booking | 24% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), chronic kidney disease (9.5% against 4.6%) and dementia (1.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 22.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.5% | 15.2% |
| Depression | 18+ yrs | 18.3% | 14.3% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 9.5% | 4.6% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| COPD | All ages | 2.7% | 1.9% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Palliative care | All ages | 1.3% | 0.6% |
| Dementia | All ages | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.0% | 74.9% |
The New Coningsby Surgery, 20 Silver Street, Coningsby, Lincoln, LN4 4SG. Phone: 01526 344544. Website: www.coningsbysurgery.co.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Tasburgh Lodge Surgery | 5.8 km | 79% |
| Woodhall Spa New Surgery | 5.8 km | 65% |
| Billinghay Medical Practice | 7.5 km | 90% |
| Stickney Surgery | 12.0 km | 88% |
| Horncastle Medical Group | 12.3 km | 79% |
- Binbrook Surgery (88% overall experience good)
- Caistor Health Centre (76% overall experience good)
- Horncastle Medical Group (79% overall experience good)
- Market Rasen Surgery (86% overall experience good)
- North Thoresby Practice (76% overall experience good)
- The Wragby Surgery (77% overall experience good)
- Woodhall Spa New Surgery (65% overall experience good)
How do patients rate The New Coningsby Surgery?
In the 2026 GP Patient Survey, 47% of patients described their overall experience of The New Coningsby Surgery as good, below the England figure of 77%. 41% found it easy to get through by phone.
How many patients are registered at The New Coningsby Surgery?
7,459 patients were registered in September 2026, down 4.0% on a year earlier.
What is The New Coningsby Surgery's CQC rating?
Good overall, published in July 2022.
How many GPs does The New Coningsby Surgery have?
0.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 12,628 patients per GP against 2,171 across England.
Are appointments at The New Coningsby Surgery face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The New Coningsby Surgery's phone number?
01526 344544.