Billinghay Medical Practice, Lincoln: patient reviews and CQC rating
Billinghay Medical Practice is a GP practice in Lincoln with 5,283 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 1.9 full-time-equivalent qualified GPs, or 2,752 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Billinghay Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 93%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 5th of the 25 practices in Lincoln with 50 or more responses. 93% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (90%). 119 patients answered the survey (response rate 38%).
| Survey question | Billinghay Medical Practice | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 90% | 74% | 77% |
| Easy to contact by phone | 93% | 54% | 57% |
| Easy to contact via the website | 84% | 58% | 58% |
| Easy to contact via the NHS App | 86% | 53% | 54% |
| Reception team helpful | 96% | 85% | 85% |
| Last contact good | 94% | 71% | 73% |
| Wait for appointment about right | 98% | 72% | 69% |
| Listened to well | 93% | 85% | 87% |
| Treated with care and concern | 93% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 95% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 90 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Billinghay Medical Practice is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,283 patients were registered at Billinghay Medical Practice in September 2026, up 1.3% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,752 patients per GP, more than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 3.4 nurses and 11.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 4,825 appointments a month, or 913 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 57% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
27% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Billinghay Medical Practice | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 913 | 600 | 510 |
| Face to face | 80% | 65% | 63% |
| Same day as booked | 57% | 44% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (9.2% against 4.6%), osteoporosis (2.3% against 1.2%) and COPD (3.3% against 1.9%). The practice's patients live in areas with an average deprivation score of 27.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.3 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.3% | 15.2% |
| Depression | 18+ yrs | 12.3% | 14.3% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Asthma | 6+ yrs | 9.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 9.2% | 4.6% |
| Coronary heart disease | All ages | 4.8% | 3.0% |
| Cancer | All ages | 4.6% | 3.8% |
| COPD | All ages | 3.3% | 1.9% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.9% | 74.9% |
99% of the practice's patients live in the LN4 postcode district. 100% live in North Kesteven, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| LN4 | 5,205 | 99% |
Billinghay Medical Practice, 39 High Street, Billinghay, Lincoln, LN4 4AU. Phone: 01526 860490. Website: www.billinghaymedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The New Coningsby Surgery | 7.5 km | 47% |
| Ruskington Medical Practice | 8.9 km | 68% |
| Tasburgh Lodge Surgery | 9.1 km | 79% |
| Woodhall Spa New Surgery | 9.5 km | 65% |
| Church Walk Surgery | 10.6 km | 84% |
- Caythorpe & Ancaster Medical Practice (87% overall experience good)
- Millview Medical Centre (80% overall experience good)
- Ruskington Medical Practice (68% overall experience good)
- Sleaford Medical Group (66% overall experience good)
- The New Springwells Practice (95% overall experience good)
How do patients rate Billinghay Medical Practice?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Billinghay Medical Practice as good, above the England figure of 77%. 93% found it easy to get through by phone.
How many patients are registered at Billinghay Medical Practice?
5,283 patients were registered in September 2026, up 1.3% on a year earlier.
What is Billinghay Medical Practice's CQC rating?
Good overall, published in January 2017.
How many GPs does Billinghay Medical Practice have?
1.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,752 patients per GP against 2,171 across England.
Are appointments at Billinghay Medical Practice face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Billinghay Medical Practice's phone number?
01526 860490.