Millview Medical Centre, Sleaford: patient reviews and CQC rating
Millview Medical Centre is a GP practice in Sleaford with 12,787 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in May 2021. It has 6.5 full-time-equivalent qualified GPs, or 1,971 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Millview Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 72%, above the England figure of 58%. Its weakest is the share who found it easy to get through to the practice by phone: 55%, against 57% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 4 practices in Sleaford with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (86%). 92 patients answered the survey (response rate 31%).
| Survey question | Millview Medical Centre | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 80% | 74% | 77% |
| Easy to contact by phone | 55% | 54% | 57% |
| Easy to contact via the website | 72% | 58% | 58% |
| Easy to contact via the NHS App | 55% | 53% | 54% |
| Reception team helpful | 86% | 85% | 85% |
| Last contact good | 78% | 71% | 73% |
| Wait for appointment about right | 82% | 72% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 137 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Millview Medical Centre is Good, published in May 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (February 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,787 patients were registered at Millview Medical Centre in September 2026, up 3.4% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 1,971 patients per GP, close to the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 5.2 nurses and 9.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 5.3 |
| August 2024 | 5.3 | 5.3 |
| August 2025 | 5.6 | 5.6 |
| August 2026 | 6.5 | 6.5 |
From June 2026 to August 2026 the practice recorded 7,655 appointments a month, or 599 per 1,000 registered patients (England: 510). 90% were face to face (England: 63%). 38% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
24% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Millview Medical Centre | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 599 | 600 | 510 |
| Face to face | 90% | 65% | 63% |
| Same day as booked | 38% | 44% | 45% |
| More than 28 days after booking | 9% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (9.9% against 4.6%), osteoporosis (2.1% against 1.2%) and dementia (1.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 15.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.0 years for women and 79.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.4% | 15.2% |
| Depression | 18+ yrs | 14.2% | 14.3% |
| Chronic kidney disease | 18+ yrs | 9.9% | 4.6% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 2.5% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Heart failure | All ages | 1.6% | 1.1% |
| Dementia | All ages | 1.3% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.3% | 74.9% |
Millview Medical Centre, 1 Sleaford Road, Heckington, Sleaford, NG34 9QP. Phone: 01529 460213. Website: www.millviewmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sleaford Medical Group | 6.8 km | 66% |
| Ruskington Medical Practice | 9.7 km | 68% |
| The New Springwells Practice | 10.0 km | 95% |
| Billinghay Medical Practice | 11.0 km | 90% |
| Swineshead Medical Group | 11.0 km | 82% |
- Billinghay Medical Practice (90% overall experience good)
- Caythorpe & Ancaster Medical Practice (87% overall experience good)
- Ruskington Medical Practice (68% overall experience good)
- Sleaford Medical Group (66% overall experience good)
- The New Springwells Practice (95% overall experience good)
How do patients rate Millview Medical Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Millview Medical Centre as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Millview Medical Centre?
12,787 patients were registered in September 2026, up 3.4% on a year earlier.
What is Millview Medical Centre's CQC rating?
Good overall, published in May 2021.
How many GPs does Millview Medical Centre have?
6.5 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,971 patients per GP against 2,171 across England.
Are appointments at Millview Medical Centre face to face?
90% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Millview Medical Centre's phone number?
01529 460213.