Woodhall Spa New Surgery, Woodhall Spa: patient reviews and CQC rating
Woodhall Spa New Surgery is a GP practice in Woodhall Spa with 5,391 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2015. It has 2.3 full-time-equivalent qualified GPs, or 2,297 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodhall Spa New Surgery
Its result closest to England is the share who found it easy to get through to the practice by phone: 57%, against 57% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 38%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
57% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (66%). 121 patients answered the survey (response rate 42%).
| Survey question | Woodhall Spa New Surgery | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 65% | 74% | 77% |
| Easy to contact by phone | 57% | 54% | 57% |
| Easy to contact via the website | 45% | 58% | 58% |
| Easy to contact via the NHS App | 38% | 53% | 54% |
| Reception team helpful | 73% | 85% | 85% |
| Last contact good | 58% | 71% | 73% |
| Wait for appointment about right | 66% | 72% | 69% |
| Listened to well | 79% | 85% | 87% |
| Treated with care and concern | 77% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 87% | 90% | 90% |
In the Friends and Family Test for July 2026, 74% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodhall Spa New Surgery is Good, published in November 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,391 patients were registered at Woodhall Spa New Surgery in September 2026, up 1.5% on a year earlier (England: down 1.1%).
36% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 2,297 patients per GP, close to the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 3.5 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 4.1 |
| August 2024 | 3.4 | 3.4 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 3,144 appointments a month, or 583 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 27% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
24% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Woodhall Spa New Surgery | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 583 | 600 | 510 |
| Face to face | 81% | 65% | 63% |
| Same day as booked | 27% | 44% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (4.5% against 0.6%), chronic kidney disease (11.5% against 4.6%) and heart failure (2.6% against 1.1%). It has a lower share for depression (10.7% against 14.3%). The practice's patients live in areas with an average deprivation score of 19.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.4% | 15.2% |
| Chronic kidney disease | 18+ yrs | 11.5% | 4.6% |
| Depression | 18+ yrs | 10.7% | 14.3% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Cancer | All ages | 5.8% | 3.8% |
| Coronary heart disease | All ages | 5.3% | 3.0% |
| Atrial fibrillation | All ages | 4.7% | 2.2% |
| Palliative care | All ages | 4.5% | 0.6% |
| Stroke and TIA | All ages | 3.7% | 1.9% |
| Heart failure | All ages | 2.6% | 1.1% |
| COPD | All ages | 2.2% | 1.9% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Dementia | All ages | 1.0% | 0.8% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.0% | 74.9% |
Woodhall Spa New Surgery, The Broadway, Woodhall Spa, LN10 6SQ. Phone: 01526 353888.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Tasburgh Lodge Surgery | 0.5 km | 79% |
| The New Coningsby Surgery | 5.8 km | 47% |
| Horncastle Medical Group | 9.0 km | 79% |
| Billinghay Medical Practice | 9.5 km | 90% |
| Church Walk Surgery | 13.1 km | 84% |
- Binbrook Surgery (88% overall experience good)
- Caistor Health Centre (76% overall experience good)
- Horncastle Medical Group (79% overall experience good)
- Market Rasen Surgery (86% overall experience good)
- North Thoresby Practice (76% overall experience good)
- The New Coningsby Surgery (47% overall experience good)
- The Wragby Surgery (77% overall experience good)
How do patients rate Woodhall Spa New Surgery?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Woodhall Spa New Surgery as good, below the England figure of 77%. 57% found it easy to get through by phone.
How many patients are registered at Woodhall Spa New Surgery?
5,391 patients were registered in September 2026, up 1.5% on a year earlier.
What is Woodhall Spa New Surgery's CQC rating?
Good overall, published in November 2015.
How many GPs does Woodhall Spa New Surgery have?
2.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,297 patients per GP against 2,171 across England.
Are appointments at Woodhall Spa New Surgery face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodhall Spa New Surgery's phone number?
01526 353888.