Birchwood Medical Practice, Lincoln: patient reviews and CQC rating
Birchwood Medical Practice is a GP practice in Lincoln with 10,894 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Lincolnshire: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 5.4 full-time-equivalent qualified GPs, or 2,032 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Birchwood Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 90%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 25 practices in Lincoln with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (95%). 100 patients answered the survey (response rate 27%).
| Survey question | Birchwood Medical Practice | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 92% | 74% | 77% |
| Easy to contact by phone | 84% | 54% | 57% |
| Easy to contact via the website | 67% | 58% | 58% |
| Easy to contact via the NHS App | 72% | 53% | 54% |
| Reception team helpful | 97% | 85% | 85% |
| Last contact good | 89% | 71% | 73% |
| Wait for appointment about right | 91% | 72% | 69% |
| Listened to well | 92% | 85% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 90% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 462 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Birchwood Medical Practice is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,894 patients were registered at Birchwood Medical Practice in September 2026, up 0.8% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 5.4 full-time-equivalent qualified GPs, there are 2,032 patients per GP, close to the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 3.9 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 9.4 |
| August 2024 | 5.1 | 11.1 |
| August 2025 | 5.4 | 11.5 |
| August 2026 | 5.4 | 12.0 |
From June 2026 to August 2026 the practice recorded 4,852 appointments a month, or 445 per 1,000 registered patients (England: 510). 98% were face to face (England: 63%). 45% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Birchwood Medical Practice | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 445 | 600 | 510 |
| Face to face | 98% | 65% | 63% |
| Same day as booked | 45% | 44% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.1% against 1.2%), dementia (1.5% against 0.8%) and palliative or supportive care needs (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 25.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.6 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.2% | 14.3% |
| High blood pressure | All ages | 16.9% | 15.2% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Osteoporosis | 50+ yrs | 3.1% | 1.2% |
| COPD | All ages | 2.8% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Dementia | All ages | 1.5% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.1% | 74.9% |
100% of the practice's patients live in the LN6 postcode district. 90% live in Lincoln, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| LN6 | 10,896 | 100% |
Birchwood Medical Practice, Birchwood Health Centre,, Jasmin Road, Birchwood,, Lincoln, LN6 0QQ. Phone: 01522 699999. Website: www.birchwoodmedicalpractice.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Woodland Medical Practice | 0.0 km | 80% |
| Boultham Park Medical Practice | 3.0 km | 81% |
| Richmond Medical Centre | 3.2 km | 84% |
| Brayford Medical Practice | 4.4 km | 76% |
| Brant Road & Springcliffe Surgery | 4.4 km | 71% |
- Boultham Park Medical Practice (81% overall experience good)
- Richmond Medical Centre (84% overall experience good)
- The Woodland Medical Practice (80% overall experience good)
How do patients rate Birchwood Medical Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Birchwood Medical Practice as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Birchwood Medical Practice?
10,894 patients were registered in September 2026, up 0.8% on a year earlier.
What is Birchwood Medical Practice's CQC rating?
Good overall, published in March 2016.
How many GPs does Birchwood Medical Practice have?
5.4 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,032 patients per GP against 2,171 across England.
Are appointments at Birchwood Medical Practice face to face?
98% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Birchwood Medical Practice's phone number?
01522 699999.