Apex PCN Ltd: primary care network practices and patient survey
Apex PCN Ltd is a primary care network of 4 GP practices with 47,568 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,568 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Apex PCN Ltd with survey results, the share of patients describing their overall experience as good ranges from 80% at The Woodland Medical Practice to 92% at Birchwood Medical Practice, with a median of 83% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Birchwood Medical Practice has the highest share finding it easy to get through by phone (84%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Birchwood Medical Practice | 10,894 | 92% | 84% | Good | 2,032 |
| Richmond Medical Centre | 19,011 | 84% | 50% | Requires improvement | 3,363 |
| Boultham Park Medical Practice | 10,123 | 81% | 39% | Good | 2,400 |
| The Woodland Medical Practice | 7,540 | 80% | 63% | Good | 2,289 |
Results for the network as a whole, from 414 responses, against Lincolnshire and England.
| Survey question | Apex PCN Ltd | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 85% | 74% | 77% |
| Easy to contact by phone | 57% | 54% | 57% |
| Easy to contact via the website | 69% | 58% | 58% |
| Easy to contact via the NHS App | 65% | 53% | 54% |
| Reception team helpful | 93% | 85% | 85% |
| Last contact good | 81% | 71% | 73% |
| Wait for appointment about right | 86% | 72% | 69% |
| Listened to well | 92% | 85% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
There are 2,568 registered patients per full-time-equivalent qualified GP in Apex PCN Ltd, more than England's 2,171 and Lincolnshire's 2,503. Practices recorded 447 appointments a month per 1,000 patients (England: 510), 82% of them face to face. 36% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.1% over the year (England: shrank 1.1%).
| Measure | Apex PCN Ltd | Lincolnshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,568 | 2,503 | 2,171 |
| Appointments per 1,000 patients a month | 447 | 600 | 510 |
| Face-to-face appointments | 82% | 65% | 63% |
| Same day as booked | 36% | 44% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 22% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Apex PCN Ltd is osteoporosis (3.3% against 1.2%).
| Condition register | Age group | Apex PCN Ltd (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 19.7% | 14.3% | 7,445 |
| High blood pressure | All ages | 17.3% | 15.2% | 8,178 |
| Chronic kidney disease | 18+ yrs | 8.9% | 4.6% | 3,355 |
| Diabetes | 17+ yrs | 8.5% | 7.9% | 3,256 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 3,100 |
| Cancer | All ages | 4.5% | 3.8% | 2,147 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 1,731 |
| Osteoporosis | 50+ yrs | 3.3% | 1.2% | 631 |
| COPD | All ages | 2.7% | 1.9% | 1,294 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 1,221 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 1,103 |
| Heart failure | All ages | 1.3% | 1.1% | 638 |
| Dementia | All ages | 1.1% | 0.8% | 540 |
| Palliative care | All ages | 1.1% | 0.6% | 519 |
| Serious mental illness | All ages | 1.0% | 1.0% | 461 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 363 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 317 |
| Learning disability | All ages | 0.7% | 0.6% | 352 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 322 |
- Imp PCN (9 practices)
- K2 Healthcare Sleaford PCN (6 practices)
- Lincoln Health Partnership PCN (2 practices)
- South Lincoln PCN (7 practices)
Which practices are in Apex PCN Ltd?
Birchwood Medical Practice, Boultham Park Medical Practice, Richmond Medical Centre and The Woodland Medical Practice.
How do patients rate Apex PCN Ltd?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Apex PCN Ltd cover?
47,568 registered patients across 4 practices in September 2026.
How many patients per GP does Apex PCN Ltd have?
2,568 per full-time-equivalent qualified GP, against 2,171 across England.