Imp PCN: primary care network practices and patient survey
Imp PCN is a primary care network of 9 GP practices with 73,316 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,055 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 9 practices in Imp PCN with survey results, the share of patients describing their overall experience as good ranges from 74% at Welton Family Health Centre to 98% at The Ingham Practice, with a median of 86% (England: 77%). 5 are above England and 0 below by more than the survey's margin of error. The Ingham Practice has the highest share finding it easy to get through by phone (99%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Ingham Practice | 4,198 | 98% | 99% | Good | 1,852 |
| Willingham-by-Stow Surgery | 5,046 | 95% | 93% | Good | 1,768 |
| Glebe Park Surgery | 7,611 | 88% | 90% | – | 2,616 |
| Nettleham Medical Practice | 12,164 | 87% | 43% | Requires improvement | 1,723 |
| Minster Medical Practice | 9,379 | 86% | 65% | Good | 1,783 |
| Cliff House Medical Practice | 8,113 | 78% | 65% | Good | 3,644 |
| Lindum Medical Practice | 8,444 | 78% | 76% | Good | 1,868 |
| Abbey Medical Practice | 8,397 | 78% | 68% | – | 2,484 |
| Welton Family Health Centre | 9,964 | 74% | 31% | Good | 1,919 |
Results for the network as a whole, from 993 responses, against Lincolnshire and England.
| Survey question | Imp PCN | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 83% | 74% | 77% |
| Easy to contact by phone | 64% | 54% | 57% |
| Easy to contact via the website | 71% | 58% | 58% |
| Easy to contact via the NHS App | 60% | 53% | 54% |
| Reception team helpful | 91% | 85% | 85% |
| Last contact good | 80% | 71% | 73% |
| Wait for appointment about right | 77% | 72% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
There are 2,055 registered patients per full-time-equivalent qualified GP in Imp PCN, close to England's 2,171 and Lincolnshire's 2,503. Practices recorded 733 appointments a month per 1,000 patients (England: 510), 53% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | Imp PCN | Lincolnshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,055 | 2,503 | 2,171 |
| Appointments per 1,000 patients a month | 733 | 600 | 510 |
| Face-to-face appointments | 53% | 65% | 63% |
| Same day as booked | 47% | 44% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 22% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Imp PCN is chronic kidney disease (6.3% against 4.6%), and the furthest below is diabetes (7.6% against 7.9%).
| Condition register | Age group | Imp PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.2% | 15.2% | 11,847 |
| Depression | 18+ yrs | 14.9% | 14.3% | 8,836 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 4,581 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 5,015 |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% | 3,725 |
| Cancer | All ages | 4.2% | 3.8% | 3,091 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 2,368 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 1,932 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,516 |
| COPD | All ages | 2.0% | 1.9% | 1,428 |
| Heart failure | All ages | 1.3% | 1.1% | 988 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 379 |
| Serious mental illness | All ages | 1.0% | 1.0% | 761 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 527 |
| Dementia | All ages | 0.9% | 0.8% | 648 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 476 |
| Palliative care | All ages | 0.6% | 0.6% | 457 |
| Learning disability | All ages | 0.6% | 0.6% | 442 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 405 |
- Apex PCN Ltd (4 practices)
- East Lindsey PCN (8 practices)
- Lincoln Health Partnership PCN (2 practices)
- South Lincoln PCN (7 practices)
- Trent Care PCN (5 practices)
Which practices are in Imp PCN?
Abbey Medical Practice, Cliff House Medical Practice, Glebe Park Surgery, Lindum Medical Practice, Minster Medical Practice, Nettleham Medical Practice, The Ingham Practice, Welton Family Health Centre and Willingham-by-Stow Surgery.
How do patients rate Imp PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Imp PCN cover?
73,316 registered patients across 9 practices in September 2026.
How many patients per GP does Imp PCN have?
2,055 per full-time-equivalent qualified GP, against 2,171 across England.