Abbey Medical Practice, Lincoln: patient reviews and CQC rating
Abbey Medical Practice is a GP practice in Lincoln with 8,397 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Lincolnshire: 74%). It has 3.4 full-time-equivalent qualified GPs, or 2,484 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Abbey Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 46%, against 58% across England. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 17th of the 25 practices in Lincoln with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (67%). 100 patients answered the survey (response rate 15%).
| Survey question | Abbey Medical Practice | Lincolnshire | England |
|---|---|---|---|
| Overall experience good | 78% | 74% | 77% |
| Easy to contact by phone | 68% | 54% | 57% |
| Easy to contact via the website | 46% | 58% | 58% |
| Easy to contact via the NHS App | 55% | 53% | 54% |
| Reception team helpful | 87% | 85% | 85% |
| Last contact good | 78% | 71% | 73% |
| Wait for appointment about right | 69% | 72% | 69% |
| Listened to well | 77% | 85% | 87% |
| Treated with care and concern | 78% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 88% | 90% | 90% |
8,397 patients were registered at Abbey Medical Practice in September 2026, down 6.9% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 2,484 patients per GP, more than the England figure of 2,171 and Lincolnshire's 2,503. The practice also has 2.5 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 7.1 |
| August 2024 | 3.2 | 6.4 |
| August 2025 | 2.3 | 4.4 |
| August 2026 | 3.4 | 6.4 |
From June 2026 to August 2026 the practice recorded 4,909 appointments a month, or 585 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 42% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Abbey Medical Practice | Lincolnshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 585 | 600 | 510 |
| Face to face | 44% | 65% | 63% |
| Same day as booked | 42% | 44% | 45% |
| More than 28 days after booking | 6% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%). It has a lower share for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 36.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.5 years for women and 73.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.5% | 14.3% |
| High blood pressure | All ages | 10.5% | 15.2% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Asthma | 6+ yrs | 4.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| COPD | All ages | 1.8% | 1.9% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Cancer | All ages | 1.7% | 3.8% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 50.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 46.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 57.7% | 74.9% |
Abbey Medical Practice, 91- 95 Monks Road, Lincoln, LN2 5HR. Phone: 01522 530334.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brayford Medical Practice | 0.9 km | 76% |
| Portland Medical Practice | 0.9 km | 57% |
| Cliff House Medical Practice | 1.3 km | 78% |
| Minster Medical Practice | 1.9 km | 86% |
| Lindum Medical Practice | 1.9 km | 78% |
- Cliff House Medical Practice (78% overall experience good)
- Glebe Park Surgery (88% overall experience good)
- Lindum Medical Practice (78% overall experience good)
- Minster Medical Practice (86% overall experience good)
- Nettleham Medical Practice (87% overall experience good)
- The Ingham Practice (98% overall experience good)
- Welton Family Health Centre (74% overall experience good)
- Willingham-by-Stow Surgery (95% overall experience good)
How do patients rate Abbey Medical Practice?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Abbey Medical Practice as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Abbey Medical Practice?
8,397 patients were registered in September 2026, down 6.9% on a year earlier.
How many GPs does Abbey Medical Practice have?
3.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,484 patients per GP against 2,171 across England.
Are appointments at Abbey Medical Practice face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Abbey Medical Practice's phone number?
01522 530334.