Newbridge Surgery, Wolverhampton: patient reviews and CQC rating
Newbridge Surgery is a GP practice in Wolverhampton with 6,039 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 2.2 full-time-equivalent qualified GPs, or 2,804 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Newbridge Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 99%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 98%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 3rd of the 37 practices in Wolverhampton with 50 or more responses. 99% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (97%). 109 patients answered the survey (response rate 26%).
| Survey question | Newbridge Surgery | Black Country | England |
|---|---|---|---|
| Overall experience good | 94% | 74% | 77% |
| Easy to contact by phone | 99% | 53% | 57% |
| Easy to contact via the website | 98% | 54% | 58% |
| Easy to contact via the NHS App | 96% | 54% | 54% |
| Reception team helpful | 96% | 81% | 85% |
| Last contact good | 93% | 68% | 73% |
| Wait for appointment about right | 89% | 65% | 69% |
| Listened to well | 98% | 85% | 87% |
| Treated with care and concern | 96% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 361 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Newbridge Surgery is Good, published in March 2018. All 5 key questions are rated Good. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,039 patients were registered at Newbridge Surgery in September 2026, up 2.4% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 2,804 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 0.9 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 4.6 |
| August 2024 | 2.2 | 5.1 |
| August 2025 | 2.2 | 6.2 |
| August 2026 | 2.2 | 5.4 |
From June 2026 to August 2026 the practice recorded 2,821 appointments a month, or 467 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 43% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Newbridge Surgery | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 467 | 561 | 510 |
| Face to face | 64% | 64% | 63% |
| Same day as booked | 43% | 51% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.0% against 0.6%), osteoporosis (2.8% against 1.2%) and dementia (1.6% against 0.8%). The practice's patients live in areas with an average deprivation score of 21.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.1 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.7% | 15.2% |
| Depression | 18+ yrs | 17.9% | 14.3% |
| Diabetes | 17+ yrs | 10.4% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Osteoporosis | 50+ yrs | 2.8% | 1.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Palliative care | All ages | 2.0% | 0.6% |
| Dementia | All ages | 1.6% | 0.8% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.2% | 74.9% |
Newbridge Surgery, The Newbridge Surgery, 255 Tettenhall Road, Wolverhampton, WV6 0DE. Phone: 01902 751420. Website: www.newbridgesurgerywolverhampton.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Tettenhall Medical Practice | 0.8 km | 88% |
| Whitmore Reans Health Practice | 0.9 km | 71% |
| Thornley Street Medical Centre | 2.1 km | 64% |
| Pennfields Health Centre | 2.1 km | 80% |
| Penn Surgery | 2.8 km | 91% |
- Duncan Street Primary Care Partnership (81% overall experience good)
- East Park Medical Practice (72% overall experience good)
- Fordhouses Medical Centre (72% overall experience good)
- Tudor Medical Centre (81% overall experience good)
- Whitmore Reans Health Practice (71% overall experience good)
How do patients rate Newbridge Surgery?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Newbridge Surgery as good, above the England figure of 77%. 99% found it easy to get through by phone.
How many patients are registered at Newbridge Surgery?
6,039 patients were registered in September 2026, up 2.4% on a year earlier.
What is Newbridge Surgery's CQC rating?
Good overall, published in March 2018.
How many GPs does Newbridge Surgery have?
2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,804 patients per GP against 2,171 across England.
Are appointments at Newbridge Surgery face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Newbridge Surgery's phone number?
01902 751420.