East Park Medical Practice, Wolverhampton: patient reviews and CQC rating
East Park Medical Practice is a GP practice in Wolverhampton with 5,657 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 2.1 full-time-equivalent qualified GPs, or 2,720 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about East Park Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 77%, above the England figure of 58%. Its weakest is the share who said their needs were met at their last appointment: 71%, below the England figure of 90%. Of the 11 results in the table, 2 are above England and 3 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 30th of the 37 practices in Wolverhampton with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 17 points lower than in 2025 (89%). 86 patients answered the survey (response rate 16%).
| Survey question | East Park Medical Practice | Black Country | England |
|---|---|---|---|
| Overall experience good | 72% | 74% | 77% |
| Easy to contact by phone | 75% | 53% | 57% |
| Easy to contact via the website | 77% | 54% | 58% |
| Easy to contact via the NHS App | 66% | 54% | 54% |
| Reception team helpful | 91% | 81% | 85% |
| Last contact good | 82% | 68% | 73% |
| Wait for appointment about right | 61% | 65% | 69% |
| Listened to well | 78% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 83% | 92% | 93% |
| Needs met | 71% | 89% | 90% |
CQC's overall rating for East Park Medical Practice is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,657 patients were registered at East Park Medical Practice in September 2026, down 2.7% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 2,720 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 1.2 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 3.4 |
| August 2024 | 2.1 | 3.1 |
| August 2025 | 2.1 | 4.2 |
| August 2026 | 2.1 | 4.2 |
From June 2026 to August 2026 the practice recorded 2,538 appointments a month, or 449 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 38% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | East Park Medical Practice | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 449 | 561 | 510 |
| Face to face | 71% | 64% | 63% |
| Same day as booked | 38% | 51% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%), dementia (1.8% against 0.8%) and depression (30.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 41.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.3 years for women and 75.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 30.3% | 14.3% |
| High blood pressure | All ages | 16.4% | 15.2% |
| Diabetes | 17+ yrs | 10.5% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% |
| COPD | All ages | 3.4% | 1.9% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Cancer | All ages | 3.1% | 3.8% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Dementia | All ages | 1.8% | 0.8% |
| Heart failure | All ages | 1.5% | 1.1% |
| Palliative care | All ages | 1.5% | 0.6% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.0% | 74.9% |
East Park Medical Practice, Jonesfield Crescent, East Park, Wolverhampton, WV1 2LW. Phone: 01902 455422.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Kewal Krishan | 0.5 km | 83% |
| Tudor Medical Centre | 0.9 km | 81% |
| Woden Road Surgery | 1.2 km | 78% |
| Grove Medical Centre | 1.6 km | 71% |
| Thornley Street Medical Centre | 1.9 km | 64% |
- Duncan Street Primary Care Partnership (81% overall experience good)
- Fordhouses Medical Centre (72% overall experience good)
- Newbridge Surgery (94% overall experience good)
- Tudor Medical Centre (81% overall experience good)
- Whitmore Reans Health Practice (71% overall experience good)
How do patients rate East Park Medical Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of East Park Medical Practice as good, against 77% across England. 75% found it easy to get through by phone.
How many patients are registered at East Park Medical Practice?
5,657 patients were registered in September 2026, down 2.7% on a year earlier.
What is East Park Medical Practice's CQC rating?
Good overall, published in May 2016.
How many GPs does East Park Medical Practice have?
2.1 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,720 patients per GP against 2,171 across England.
Are appointments at East Park Medical Practice face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is East Park Medical Practice's phone number?
01902 455422.