Grove Medical Centre, Wolverhampton: patient reviews and CQC rating
Grove Medical Centre is a GP practice in Wolverhampton with 36,627 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in September 2022. It has 18.1 full-time-equivalent qualified GPs, or 2,029 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Grove Medical Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Its weakest is the share who described their last contact with the practice as good: 52%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 32nd of the 37 practices in Wolverhampton with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (61%). 92 patients answered the survey (response rate 15%).
| Survey question | Grove Medical Centre | Black Country | England |
|---|---|---|---|
| Overall experience good | 71% | 74% | 77% |
| Easy to contact by phone | 40% | 53% | 57% |
| Easy to contact via the website | 43% | 54% | 58% |
| Easy to contact via the NHS App | 46% | 54% | 54% |
| Reception team helpful | 73% | 81% | 85% |
| Last contact good | 52% | 68% | 73% |
| Wait for appointment about right | 49% | 65% | 69% |
| Listened to well | 74% | 85% | 87% |
| Treated with care and concern | 76% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 86% of 631 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Grove Medical Centre is Good, published in September 2022. One key question is rated differently: Well-led Requires Improvement. It held the same rating in the report before (April 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
36,627 patients were registered at Grove Medical Centre in September 2026, down 4.2% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 18.1 full-time-equivalent qualified GPs, there are 2,029 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 6.7 nurses and 4.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.8 | 10.8 |
| August 2024 | 15.5 | 15.5 |
| August 2025 | 14.7 | 18.3 |
| August 2026 | 18.1 | 19.8 |
From June 2026 to August 2026 the practice recorded 22,794 appointments a month, or 622 per 1,000 registered patients (England: 510). 39% were face to face (England: 63%). 56% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Grove Medical Centre | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 622 | 561 | 510 |
| Face to face | 39% | 64% | 63% |
| Same day as booked | 56% | 51% | 45% |
| More than 28 days after booking | 6% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.9% against 1.2%), diabetes (11.1% against 7.9%) and heart failure (1.5% against 1.1%). It has a lower share for atrial fibrillation (1.7% against 2.2%) and cancer (3.0% against 3.8%). The practice's patients live in areas with an average deprivation score of 35.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.7 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.7% | 15.2% |
| Depression | 18+ yrs | 13.9% | 14.3% |
| Diabetes | 17+ yrs | 11.1% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.2% | 74.9% |
Grove Medical Centre, 175 Steelhouse Lane, Wolverhampton, WV2 2AU. Phone: 01902 455771. Website: www.healthandbeyond.healthcare/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Duncan Street Primary Care Partnership | 0.8 km | 81% |
| Pennfields Health Centre | 1.5 km | 80% |
| Thornley Street Medical Centre | 1.5 km | 64% |
| East Park Medical Practice | 1.6 km | 72% |
| Dr Kewal Krishan | 1.6 km | 83% |
- Bilston Health Centre (84% overall experience good)
- Bilston Urban Village (67% overall experience good)
How do patients rate Grove Medical Centre?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of Grove Medical Centre as good, against 77% across England. 40% found it easy to get through by phone.
How many patients are registered at Grove Medical Centre?
36,627 patients were registered in September 2026, down 4.2% on a year earlier.
What is Grove Medical Centre's CQC rating?
Good overall, published in September 2022.
How many GPs does Grove Medical Centre have?
18.1 full-time-equivalent qualified GPs (25 qualified GPs by headcount), which is 2,029 patients per GP against 2,171 across England.
Are appointments at Grove Medical Centre face to face?
39% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Grove Medical Centre's phone number?
01902 455771.