Wolverhampton South East PCN: primary care network practices and patient survey
Wolverhampton South East PCN is a primary care network of 3 GP practices with 54,491 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,081 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Wolverhampton South East PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at Bilston Urban Village to 84% at Bilston Health Centre, with a median of 71% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Bilston Health Centre has the highest share finding it easy to get through by phone (73%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Bilston Health Centre | 4,406 | 84% | 73% | Good | 1,826 |
| Grove Medical Centre | 36,627 | 71% | 40% | Good | 2,029 |
| Bilston Urban Village | 13,458 | 67% | 48% | Good | 2,350 |
Results for the network as a whole, from 335 responses, against Black Country and England.
| Survey question | Wolverhampton South East PCN | Black Country | England |
|---|---|---|---|
| Overall experience good | 71% | 74% | 77% |
| Easy to contact by phone | 45% | 53% | 57% |
| Easy to contact via the website | 46% | 54% | 58% |
| Easy to contact via the NHS App | 48% | 54% | 54% |
| Reception team helpful | 75% | 81% | 85% |
| Last contact good | 58% | 68% | 73% |
| Wait for appointment about right | 51% | 65% | 69% |
| Listened to well | 78% | 85% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
There are 2,081 registered patients per full-time-equivalent qualified GP in Wolverhampton South East PCN, close to England's 2,171 and Black Country's 2,193. Practices recorded 596 appointments a month per 1,000 patients (England: 510), 41% of them face to face. 56% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.3% over the year (England: shrank 1.1%).
| Measure | Wolverhampton South East PCN | Black Country | England |
|---|---|---|---|
| Patients per qualified GP | 2,081 | 2,193 | 2,171 |
| Appointments per 1,000 patients a month | 596 | 561 | 510 |
| Face-to-face appointments | 41% | 64% | 63% |
| Same day as booked | 56% | 51% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 14% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Wolverhampton South East PCN is osteoporosis (1.8% against 1.2%), and the furthest below is atrial fibrillation (1.5% against 2.2%).
| Condition register | Age group | Wolverhampton South East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 14.4% | 14.3% | 6,215 |
| High blood pressure | All ages | 14.2% | 15.2% | 8,024 |
| Diabetes | 17+ yrs | 10.4% | 7.9% | 4,555 |
| Asthma | 6+ yrs | 5.7% | 6.6% | 3,020 |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% | 1,776 |
| Cancer | All ages | 2.7% | 3.8% | 1,522 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 1,500 |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% | 312 |
| COPD | All ages | 1.7% | 1.9% | 960 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 950 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 870 |
| Heart failure | All ages | 1.3% | 1.1% | 741 |
| Serious mental illness | All ages | 1.1% | 1.0% | 619 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 411 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 373 |
| Learning disability | All ages | 0.8% | 0.6% | 425 |
| Dementia | All ages | 0.7% | 0.8% | 397 |
| Palliative care | All ages | 0.7% | 0.6% | 372 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 284 |
- Wolverhampton North Network PCN (7 practices)
- Wolverhampton Rwt PCN (3 practices)
- Wolverhampton Total Health PCN (6 practices)
- Wolverhampton Unity East PCN (6 practices)
- Wolverhampton Unity West PCN (6 practices)
Which practices are in Wolverhampton South East PCN?
Bilston Health Centre, Bilston Urban Village and Grove Medical Centre.
How do patients rate Wolverhampton South East PCN?
71% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Wolverhampton South East PCN cover?
54,491 registered patients across 3 practices in September 2026.
How many patients per GP does Wolverhampton South East PCN have?
2,081 per full-time-equivalent qualified GP, against 2,171 across England.