Duncan Street Primary Care Partnership, Wolverhampton: patient reviews and CQC rating
Duncan Street Primary Care Partnership is a GP practice in Wolverhampton with 11,334 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 3.9 full-time-equivalent qualified GPs, or 2,872 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Duncan Street Primary Care Partnership
Its best result against England is the share who said the wait for their last appointment was about right: 82%, above the England figure of 69%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 87%, below the England figure of 93%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 20th of the 37 practices in Wolverhampton with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (76%). 92 patients answered the survey (response rate 14%).
| Survey question | Duncan Street Primary Care Partnership | Black Country | England |
|---|---|---|---|
| Overall experience good | 81% | 74% | 77% |
| Easy to contact by phone | 55% | 53% | 57% |
| Easy to contact via the website | 56% | 54% | 58% |
| Easy to contact via the NHS App | 59% | 54% | 54% |
| Reception team helpful | 80% | 81% | 85% |
| Last contact good | 76% | 68% | 73% |
| Wait for appointment about right | 82% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 204 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Duncan Street Primary Care Partnership is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,334 patients were registered at Duncan Street Primary Care Partnership in September 2026, down 3.6% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,872 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 1.2 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 14.6 |
| August 2024 | 3.9 | 15.5 |
| August 2025 | 3.9 | 14.1 |
| August 2026 | 3.9 | 12.6 |
From June 2026 to August 2026 the practice recorded 3,479 appointments a month, or 307 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 63% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Duncan Street Primary Care Partnership | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 307 | 561 | 510 |
| Face to face | 67% | 64% | 63% |
| Same day as booked | 63% | 51% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (12.3% against 7.9%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), chronic kidney disease (2.5% against 4.6%) and cancer (2.1% against 3.8%). The practice's patients live in areas with an average deprivation score of 35.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.9 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.1% | 15.2% |
| Diabetes | 17+ yrs | 12.3% | 7.9% |
| Depression | 18+ yrs | 10.3% | 14.3% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Cancer | All ages | 2.1% | 3.8% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| COPD | All ages | 1.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.6% | 74.9% |
Duncan Street Primary Care Partnership, Duncan Street, Wolverhampton, WV2 3AN. Phone: 01902 459076. Website: www.duncanstreetprimarycarecentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Grove Medical Centre | 0.8 km | 71% |
| Pennfields Health Centre | 0.9 km | 80% |
| Penn Surgery | 1.4 km | 91% |
| Thornley Street Medical Centre | 1.7 km | 64% |
| Penn Manor Medical Practice | 2.2 km | 74% |
- East Park Medical Practice (72% overall experience good)
- Fordhouses Medical Centre (72% overall experience good)
- Newbridge Surgery (94% overall experience good)
- Tudor Medical Centre (81% overall experience good)
- Whitmore Reans Health Practice (71% overall experience good)
How do patients rate Duncan Street Primary Care Partnership?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Duncan Street Primary Care Partnership as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Duncan Street Primary Care Partnership?
11,334 patients were registered in September 2026, down 3.6% on a year earlier.
What is Duncan Street Primary Care Partnership's CQC rating?
Good overall, published in February 2017.
How many GPs does Duncan Street Primary Care Partnership have?
3.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,872 patients per GP against 2,171 across England.
Are appointments at Duncan Street Primary Care Partnership face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Duncan Street Primary Care Partnership's phone number?
01902 459076.