Rushden Medical Centre, Rushden: patient reviews and CQC rating
Rushden Medical Centre is a GP practice in Rushden with 8,557 registered patients (September 2026). In the 2026 GP Patient Survey, 30% of its patients described their overall experience as good, below the England figure of 77% (Northamptonshire: 74%). The Care Quality Commission rates it Requires Improvement overall, in a report published in November 2022. It has 3.7 full-time-equivalent qualified GPs, or 2,292 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rushden Medical Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 69%, below the England figure of 93%. Its weakest is the share who found it easy to contact the practice through its website: 8%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
On overall experience it is 4th of the 4 practices in Rushden with 50 or more responses. 15% found it easy to get through by phone (England: 57%). The overall experience result is 15 points lower than in 2025 (45%). 122 patients answered the survey (response rate 32%).
| Survey question | Rushden Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 30% | 74% | 77% |
| Easy to contact by phone | 15% | 51% | 57% |
| Easy to contact via the website | 8% | 56% | 58% |
| Easy to contact via the NHS App | 11% | 52% | 54% |
| Reception team helpful | 41% | 83% | 85% |
| Last contact good | 24% | 70% | 73% |
| Wait for appointment about right | 32% | 71% | 69% |
| Listened to well | 52% | 85% | 87% |
| Treated with care and concern | 50% | 85% | 86% |
| Confidence and trust in the clinician | 69% | 91% | 93% |
| Needs met | 64% | 90% | 90% |
In the Friends and Family Test for July 2026, 44% of 48 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rushden Medical Centre is Requires Improvement, published in November 2022. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good. Its previous overall rating was Good (June 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Good |
8,557 patients were registered at Rushden Medical Centre in September 2026, down 8.3% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 2,292 patients per GP, close to the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 3.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 3.7 |
| August 2024 | 3.7 | 3.7 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 3.7 | 3.7 |
From June 2026 to August 2026 the practice recorded 4,788 appointments a month, or 560 per 1,000 registered patients (England: 510). 36% were face to face (England: 63%). 43% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
23% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Rushden Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 560 | 531 | 510 |
| Face to face | 36% | 59% | 63% |
| Same day as booked | 43% | 46% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.7% against 1.9%) and depression (19.7% against 14.3%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), osteoporosis (0.4% against 1.2%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 17.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.7 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.7% | 14.3% |
| High blood pressure | All ages | 18.1% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| COPD | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.6% | 74.9% |
98% of the practice's patients live in the NN10 postcode district. 99% live in North Northamptonshire, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| NN10 | 8,423 | 98% |
Rushden Medical Centre, Adnitt Road, Rushden, NN10 9TR. Phone: 01933 412666. Website: www.rushdensurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Barber and Partners | 1.0 km | 80% |
| Harborough Field Surgery | 1.6 km | 71% |
| Higham Ferrers Surgery | 2.1 km | 61% |
| Irchester Surgery | 2.9 km | 72% |
| Spinney Brook Medical Centre | 3.8 km | 80% |
- Brook Medical Centre (54% overall experience good)
- Bugbrooke Surgery (85% overall experience good)
- County Surgery (82% overall experience good)
- Park Avenue Medical Centre (69% overall experience good)
- The Crescent Medical Centre (81% overall experience good)
How do patients rate Rushden Medical Centre?
In the 2026 GP Patient Survey, 30% of patients described their overall experience of Rushden Medical Centre as good, below the England figure of 77%. 15% found it easy to get through by phone.
How many patients are registered at Rushden Medical Centre?
8,557 patients were registered in September 2026, down 8.3% on a year earlier.
What is Rushden Medical Centre's CQC rating?
Requires Improvement overall, published in November 2022.
How many GPs does Rushden Medical Centre have?
3.7 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,292 patients per GP against 2,171 across England.
Are appointments at Rushden Medical Centre face to face?
36% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rushden Medical Centre's phone number?
01933 412666.