County Surgery, Northampton: patient reviews and CQC rating
County Surgery is a GP practice in Northampton with 4,013 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Northamptonshire: 74%).
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about County Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 46%, against 54% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 10th of the 29 practices in Northampton with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (80%). 92 patients answered the survey (response rate 19%).
| Survey question | County Surgery | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 82% | 74% | 77% |
| Easy to contact by phone | 75% | 51% | 57% |
| Easy to contact via the website | 56% | 56% | 58% |
| Easy to contact via the NHS App | 46% | 52% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 77% | 70% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 86% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 90% of 81 responses rated the practice good or very good (England: 92%).
4,013 patients were registered at County Surgery in September 2026, down 8.9% on a year earlier (England: down 1.1%).
From June 2026 to August 2026 the practice recorded 2,622 appointments a month, or 653 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 22% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | County Surgery | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 653 | 531 | 510 |
| Face to face | 76% | 59% | 63% |
| Same day as booked | 22% | 46% | 45% |
| More than 28 days after booking | 6% | 5% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), heart failure (0.4% against 1.1%) and atrial fibrillation (1.2% against 2.2%). The practice's patients live in areas with an average deprivation score of 22.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.0 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.8% | 15.2% |
| Depression | 18+ yrs | 9.9% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| COPD | All ages | 1.7% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 57.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 53.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.9% | 74.9% |
County Surgery, 202-204, Abington Avenue, Northampton, NN1 4QA. Phone: 01604 632918. Website: www.countysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Crescent Medical Centre | 0.3 km | 81% |
| Abington Medical Centre | 0.7 km | 75% |
| King Edward Road Surgery | 0.8 km | 74% |
| Abington Park Surgery | 0.9 km | 86% |
| Park Avenue Medical Centre | 1.0 km | 69% |
- Brook Medical Centre (54% overall experience good)
- Bugbrooke Surgery (85% overall experience good)
- Park Avenue Medical Centre (69% overall experience good)
- Rushden Medical Centre (30% overall experience good)
- The Crescent Medical Centre (81% overall experience good)
How do patients rate County Surgery?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of County Surgery as good, against 77% across England. 75% found it easy to get through by phone.
How many patients are registered at County Surgery?
4,013 patients were registered in September 2026, down 8.9% on a year earlier.
Are appointments at County Surgery face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is County Surgery's phone number?
01604 632918.