King Edward Road Surgery, Northampton: patient reviews and CQC rating
King Edward Road Surgery is a GP practice in Northampton with 11,475 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in October 2015. It has 6.2 full-time-equivalent qualified GPs, or 1,852 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about King Edward Road Surgery
Its best result against England is the share who said they were treated with care and concern: 89%, against 86% across England. Its weakest is the share who described their last contact with the practice as good: 58%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 18th of the 29 practices in Northampton with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (72%). 115 patients answered the survey (response rate 26%).
| Survey question | King Edward Road Surgery | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 74% | 74% | 77% |
| Easy to contact by phone | 43% | 51% | 57% |
| Easy to contact via the website | 58% | 56% | 58% |
| Easy to contact via the NHS App | 55% | 52% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 58% | 70% | 73% |
| Wait for appointment about right | 66% | 71% | 69% |
| Listened to well | 84% | 85% | 87% |
| Treated with care and concern | 89% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 85% of 143 responses rated the practice good or very good (England: 92%).
CQC's overall rating for King Edward Road Surgery is Good, published in October 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,475 patients were registered at King Edward Road Surgery in September 2026, down 4.7% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 6.2 full-time-equivalent qualified GPs, there are 1,852 patients per GP, fewer than the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 2.9 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 14.4 |
| August 2024 | 5.0 | 15.9 |
| August 2025 | 5.7 | 13.8 |
| August 2026 | 6.2 | 14.3 |
From June 2026 to August 2026 the practice recorded 4,880 appointments a month, or 425 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 42% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | King Edward Road Surgery | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 425 | 531 | 510 |
| Face to face | 48% | 59% | 63% |
| Same day as booked | 42% | 46% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.7% against 1.2%), dementia (1.4% against 0.8%) and chronic kidney disease (7.2% against 4.6%). It has a lower share for COPD (1.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 19.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.9% | 14.3% |
| High blood pressure | All ages | 16.1% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.8% | 74.9% |
King Edward Road Surgery, Christchurch Medical Centre, King Edward Road, Northampton, NN1 5LY. Phone: 01604 611600. Website: www.kers.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Abington Park Surgery | 0.2 km | 86% |
| County Surgery | 0.8 km | 82% |
| The Crescent Medical Centre | 1.1 km | 81% |
| Abington Medical Centre | 1.2 km | 75% |
| Park Avenue Medical Centre | 1.7 km | 69% |
- Abington Medical Centre (75% overall experience good)
- Abington Park Surgery (86% overall experience good)
- Dr T Crawford & Partners (78% overall experience good)
- Leicester Terrace Health Care Centre (84% overall experience good)
How do patients rate King Edward Road Surgery?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of King Edward Road Surgery as good, against 77% across England. 43% found it easy to get through by phone.
How many patients are registered at King Edward Road Surgery?
11,475 patients were registered in September 2026, down 4.7% on a year earlier.
What is King Edward Road Surgery's CQC rating?
Good overall, published in October 2015.
How many GPs does King Edward Road Surgery have?
6.2 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,852 patients per GP against 2,171 across England.
Are appointments at King Edward Road Surgery face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is King Edward Road Surgery's phone number?
01604 611600.