The Parks Medical Practice, Northampton: patient reviews and CQC rating
The Parks Medical Practice is a GP practice in Northampton with 22,748 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 2.3 full-time-equivalent qualified GPs, or 10,036 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Parks Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 59%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 38%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 23rd of the 29 practices in Northampton with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (74%). 84 patients answered the survey (response rate 28%).
| Survey question | The Parks Medical Practice | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 66% | 74% | 77% |
| Easy to contact by phone | 59% | 51% | 57% |
| Easy to contact via the website | 38% | 56% | 58% |
| Easy to contact via the NHS App | 36% | 52% | 54% |
| Reception team helpful | 82% | 83% | 85% |
| Last contact good | 65% | 70% | 73% |
| Wait for appointment about right | 58% | 71% | 69% |
| Listened to well | 84% | 85% | 87% |
| Treated with care and concern | 81% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 91% | 93% |
| Needs met | 90% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 326 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Parks Medical Practice is Good, published in October 2017. All 5 key questions are rated Good. It held the same rating in the report before (March 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
22,748 patients were registered at The Parks Medical Practice in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 10,036 patients per GP, more than the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 4.2 nurses and 13.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 7.1 |
| August 2024 | 4.5 | 6.7 |
| August 2025 | 3.5 | 7.7 |
| August 2026 | 2.3 | 6.5 |
From June 2026 to August 2026 the practice recorded 11,886 appointments a month, or 523 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 43% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Parks Medical Practice | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 523 | 531 | 510 |
| Face to face | 66% | 59% | 63% |
| Same day as booked | 43% | 46% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), osteoporosis (0.5% against 1.2%) and a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 10.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.8 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.7% | 15.2% |
| Depression | 18+ yrs | 13.3% | 14.3% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.3% | 74.9% |
The Parks Medical Practice, Wilks Walk, Grange Park, Northampton, NN4 5DW. Phone: 01604 434747. Website: www.theparksmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Wootton Medical Centre | 4.8 km | 71% |
| Danes Camp Surgery | 5.1 km | 84% |
| Delapre Medical Centre | 6.7 km | 58% |
| Towcester Medical Centre | 7.4 km | 80% |
| Brook Health Centre | 7.4 km | 83% |
- Danes Camp Surgery (84% overall experience good)
- Earls Barton Medical Centre (56% overall experience good)
How do patients rate The Parks Medical Practice?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of The Parks Medical Practice as good, below the England figure of 77%. 59% found it easy to get through by phone.
How many patients are registered at The Parks Medical Practice?
22,748 patients were registered in September 2026, down 0.3% on a year earlier.
What is The Parks Medical Practice's CQC rating?
Good overall, published in October 2017.
How many GPs does The Parks Medical Practice have?
2.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 10,036 patients per GP against 2,171 across England.
Are appointments at The Parks Medical Practice face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Parks Medical Practice's phone number?
01604 434747.