Park Avenue Medical Centre, Northampton: patient reviews and CQC rating
Park Avenue Medical Centre is a GP practice in Northampton with 15,103 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77% (Northamptonshire: 74%). It has 4.1 full-time-equivalent qualified GPs, or 3,726 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park Avenue Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 60%, against 58% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 41%, against 54% across England. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 20th of the 29 practices in Northampton with 50 or more responses. 45% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (66%). 112 patients answered the survey (response rate 26%).
| Survey question | Park Avenue Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 69% | 74% | 77% |
| Easy to contact by phone | 45% | 51% | 57% |
| Easy to contact via the website | 60% | 56% | 58% |
| Easy to contact via the NHS App | 41% | 52% | 54% |
| Reception team helpful | 81% | 83% | 85% |
| Last contact good | 69% | 70% | 73% |
| Wait for appointment about right | 62% | 71% | 69% |
| Listened to well | 82% | 85% | 87% |
| Treated with care and concern | 86% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 98% of 377 responses rated the practice good or very good (England: 92%).
15,103 patients were registered at Park Avenue Medical Centre in September 2026, down 2.3% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 3,726 patients per GP, more than the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 5.6 nurses and 3.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 4.1 |
| August 2024 | 4.1 | 5.2 |
| August 2025 | 5.0 | 6.1 |
| August 2026 | 4.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 6,704 appointments a month, or 444 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 41% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Park Avenue Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 444 | 531 | 510 |
| Face to face | 79% | 59% | 63% |
| Same day as booked | 41% | 46% | 45% |
| More than 28 days after booking | 3% | 5% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.8% against 0.6%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), chronic kidney disease (2.8% against 4.6%) and cancer (2.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 24.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.4 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.1% | 14.3% |
| High blood pressure | All ages | 14.2% | 15.2% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Cancer | All ages | 2.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| COPD | All ages | 1.9% | 1.9% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.7% | 74.9% |
Park Avenue Medical Centre, 166-168, Park Avenue North, Northampton, NN3 2HZ. Phone: 01604 716500. Website: parkavenuemedicalcentre.co.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Abington Medical Centre | 0.6 km | 75% |
| Dr T Crawford & Partners | 0.8 km | 78% |
| The Crescent Medical Centre | 0.9 km | 81% |
| County Surgery | 1.0 km | 82% |
| Kingsthorpe Medical Centre | 1.4 km | 76% |
- Brook Medical Centre (54% overall experience good)
- Bugbrooke Surgery (85% overall experience good)
- County Surgery (82% overall experience good)
- Rushden Medical Centre (30% overall experience good)
- The Crescent Medical Centre (81% overall experience good)
How do patients rate Park Avenue Medical Centre?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Park Avenue Medical Centre as good, below the England figure of 77%. 45% found it easy to get through by phone.
How many patients are registered at Park Avenue Medical Centre?
15,103 patients were registered in September 2026, down 2.3% on a year earlier.
How many GPs does Park Avenue Medical Centre have?
4.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,726 patients per GP against 2,171 across England.
Are appointments at Park Avenue Medical Centre face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park Avenue Medical Centre's phone number?
01604 716500.