Bugbrooke Surgery, Northampton: patient reviews and CQC rating
Bugbrooke Surgery is a GP practice in Northampton with 10,688 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 6.1 full-time-equivalent qualified GPs, or 1,750 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bugbrooke Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 68%, against 58% across England. Its weakest is the share who found the reception and administrative team helpful: 79%, against 85% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 6th of the 29 practices in Northampton with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (78%). 106 patients answered the survey (response rate 31%).
| Survey question | Bugbrooke Surgery | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 85% | 74% | 77% |
| Easy to contact by phone | 60% | 51% | 57% |
| Easy to contact via the website | 68% | 56% | 58% |
| Easy to contact via the NHS App | 56% | 52% | 54% |
| Reception team helpful | 79% | 83% | 85% |
| Last contact good | 79% | 70% | 73% |
| Wait for appointment about right | 70% | 71% | 69% |
| Listened to well | 94% | 85% | 87% |
| Treated with care and concern | 93% | 85% | 86% |
| Confidence and trust in the clinician | 95% | 91% | 93% |
| Needs met | 96% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 166 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bugbrooke Surgery is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,688 patients were registered at Bugbrooke Surgery in September 2026, down 0.9% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 1,750 patients per GP, fewer than the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 2.0 nurses and 3.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 8.7 |
| August 2024 | 5.5 | 9.6 |
| August 2025 | 5.5 | 9.8 |
| August 2026 | 6.1 | 11.4 |
From June 2026 to August 2026 the practice recorded 4,480 appointments a month, or 419 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 45% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Bugbrooke Surgery | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 419 | 531 | 510 |
| Face to face | 77% | 59% | 63% |
| Same day as booked | 45% | 46% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.5% against 4.6%) and depression (18.2% against 14.3%). It has a lower share for osteoporosis (0.5% against 1.2%), serious mental illness (0.6% against 1.0%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 12.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.6 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.2% | 14.3% |
| High blood pressure | All ages | 18.2% | 15.2% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.4% | 74.9% |
Bugbrooke Surgery, Levitts Road, Bugbrooke, Northampton, NN7 3QN. Phone: 01604 830348. Website: www.bugbrookemedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Greens Norton Medical Centre | 5.4 km | 89% |
| St Luke's Primary Care Centre | 5.8 km | 38% |
| Danes Camp Surgery | 6.9 km | 84% |
| Delapre Medical Centre | 7.0 km | 58% |
| The Mounts Medical Centre | 8.1 km | 62% |
- Brook Medical Centre (54% overall experience good)
- County Surgery (82% overall experience good)
- Park Avenue Medical Centre (69% overall experience good)
- Rushden Medical Centre (30% overall experience good)
- The Crescent Medical Centre (81% overall experience good)
How do patients rate Bugbrooke Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Bugbrooke Surgery as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at Bugbrooke Surgery?
10,688 patients were registered in September 2026, down 0.9% on a year earlier.
What is Bugbrooke Surgery's CQC rating?
Good overall, published in July 2016.
How many GPs does Bugbrooke Surgery have?
6.1 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,750 patients per GP against 2,171 across England.
Are appointments at Bugbrooke Surgery face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bugbrooke Surgery's phone number?
01604 830348.