Greens Norton Medical Centre, Towcester: patient reviews and CQC rating
Greens Norton Medical Centre is a GP practice in Towcester with 14,680 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in May 2022. It has 9.7 full-time-equivalent qualified GPs, or 1,512 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Greens Norton Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 75%, above the England figure of 58%. Its weakest is the share who found it easy to get through to the practice by phone: 55%, against 57% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 1st of the 3 practices in Towcester with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (87%). 123 patients answered the survey (response rate 40%).
| Survey question | Greens Norton Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 89% | 74% | 77% |
| Easy to contact by phone | 55% | 51% | 57% |
| Easy to contact via the website | 75% | 56% | 58% |
| Easy to contact via the NHS App | 61% | 52% | 54% |
| Reception team helpful | 92% | 83% | 85% |
| Last contact good | 84% | 70% | 73% |
| Wait for appointment about right | 79% | 71% | 69% |
| Listened to well | 94% | 85% | 87% |
| Treated with care and concern | 94% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 91% | 93% |
| Needs met | 93% | 90% | 90% |
CQC's overall rating for Greens Norton Medical Centre is Good, published in May 2022. All 5 key questions are rated Good. It held the same rating in the report before (February 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,680 patients were registered at Greens Norton Medical Centre in September 2026, almost the same as a year earlier.
27% of its patients are aged 65 or over, against 19% across England. With 9.7 full-time-equivalent qualified GPs, there are 1,512 patients per GP, fewer than the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 4.6 nurses and 7.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.1 | 10.2 |
| August 2024 | 8.1 | 9.1 |
| August 2025 | 8.1 | 8.7 |
| August 2026 | 9.7 | 10.4 |
From June 2026 to August 2026 the practice recorded 9,862 appointments a month, or 672 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 49% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Greens Norton Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 672 | 531 | 510 |
| Face to face | 53% | 59% | 63% |
| Same day as booked | 49% | 46% | 45% |
| More than 28 days after booking | 6% | 5% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.4% against 3.8%), atrial fibrillation (3.7% against 2.2%) and high blood pressure (22.4% against 15.2%). It has a lower share for osteoporosis (0.7% against 1.2%). The practice's patients live in areas with an average deprivation score of 12.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 82.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.4% | 15.2% |
| Depression | 18+ yrs | 16.7% | 14.3% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Cancer | All ages | 6.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.9% | 74.9% |
Greens Norton Medical Centre, Towcester Road, Greens Norton, Towcester, NN12 8BL. Phone: 01327 358287. Website: www.greensnortonandweedonmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bugbrooke Surgery | 5.4 km | 85% |
| Danetre Medical Practice | 6.1 km | 81% |
| Abbey House Medical Practice | 6.6 km | 78% |
| Dr's Rookledge, Dean, Llewellyn, Gower & Knight | 8.3 km | 97% |
| St Luke's Primary Care Centre | 9.9 km | 38% |
- Byfield Medical Centre (82% overall experience good)
- Crick Medical Practice (90% overall experience good)
- Dr's Rookledge, Dean, Llewellyn, Gower & Knight (97% overall experience good)
- The Saxon Spires Practice (96% overall experience good)
How do patients rate Greens Norton Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Greens Norton Medical Centre as good, above the England figure of 77%. 55% found it easy to get through by phone.
How many patients are registered at Greens Norton Medical Centre?
14,680 patients were registered in September 2026, down 0.3% on a year earlier.
What is Greens Norton Medical Centre's CQC rating?
Good overall, published in May 2022.
How many GPs does Greens Norton Medical Centre have?
9.7 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 1,512 patients per GP against 2,171 across England.
Are appointments at Greens Norton Medical Centre face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Greens Norton Medical Centre's phone number?
01327 358287.