The Crescent Medical Centre, Northampton: patient reviews and CQC rating
The Crescent Medical Centre is a GP practice in Northampton with 7,050 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2018. It has 1.4 full-time-equivalent qualified GPs, or 5,036 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Crescent Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 92%, above the England figure of 69%. Its weakest is the share who said their needs were met at their last appointment: 87%, against 90% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 11th of the 29 practices in Northampton with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (72%). 92 patients answered the survey (response rate 19%).
| Survey question | The Crescent Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 81% | 74% | 77% |
| Easy to contact by phone | 76% | 51% | 57% |
| Easy to contact via the website | 71% | 56% | 58% |
| Easy to contact via the NHS App | 61% | 52% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 88% | 70% | 73% |
| Wait for appointment about right | 92% | 71% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 87% | 90% | 90% |
In the Friends and Family Test for July 2026, 91% of 219 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Crescent Medical Centre is Good, published in July 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,050 patients were registered at The Crescent Medical Centre in September 2026, down 2.6% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 5,036 patients per GP, more than the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 0.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 1.4 | 1.4 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.4 | 1.4 |
From June 2026 to August 2026 the practice recorded 2,322 appointments a month, or 329 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 40% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | The Crescent Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 329 | 531 | 510 |
| Face to face | 52% | 59% | 63% |
| Same day as booked | 40% | 46% | 45% |
| More than 28 days after booking | 9% | 5% | 5% |
| Did not attend | 9% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (5.6% against 4.6%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), peripheral arterial disease (0.2% against 0.6%) and coronary heart disease (1.3% against 3.0%). The practice's patients live in areas with an average deprivation score of 24.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.3 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.7% | 14.3% |
| High blood pressure | All ages | 12.4% | 15.2% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% |
| Asthma | 6+ yrs | 3.5% | 6.6% |
| Cancer | All ages | 2.7% | 3.8% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| COPD | All ages | 1.4% | 1.9% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 55.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.7% | 74.9% |
The Crescent Medical Centre, 2 The Crescent, Northampton, NN1 4SB. Phone: 01604 713434.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| County Surgery | 0.3 km | 82% |
| Abington Medical Centre | 0.8 km | 75% |
| Park Avenue Medical Centre | 0.9 km | 69% |
| Dr T Crawford & Partners | 1.0 km | 78% |
| King Edward Road Surgery | 1.1 km | 74% |
- Brook Medical Centre (54% overall experience good)
- Bugbrooke Surgery (85% overall experience good)
- County Surgery (82% overall experience good)
- Park Avenue Medical Centre (69% overall experience good)
- Rushden Medical Centre (30% overall experience good)
How do patients rate The Crescent Medical Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of The Crescent Medical Centre as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at The Crescent Medical Centre?
7,050 patients were registered in September 2026, down 2.6% on a year earlier.
What is The Crescent Medical Centre's CQC rating?
Good overall, published in July 2018.
How many GPs does The Crescent Medical Centre have?
1.4 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 5,036 patients per GP against 2,171 across England.
Are appointments at The Crescent Medical Centre face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Crescent Medical Centre's phone number?
01604 713434.