Dr T Crawford & Partners, Northampton: patient reviews and CQC rating
Dr T Crawford & Partners is a GP practice in Northampton with 9,443 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Northamptonshire: 74%). The Care Quality Commission rates it Requires Improvement overall, in a report published in April 2024. It has 5.3 full-time-equivalent qualified GPs, or 1,768 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr T Crawford & Partners
Its best result against England is the share who found it easy to contact the practice using the NHS App: 73%, above the England figure of 54%. Its weakest is the share who found the reception and administrative team helpful: 76%, below the England figure of 85%. Of the 11 results in the table, 3 are above England and 2 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 14th of the 29 practices in Northampton with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 15 points higher than in 2025 (63%). 109 patients answered the survey (response rate 29%).
| Survey question | Dr T Crawford & Partners | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 78% | 74% | 77% |
| Easy to contact by phone | 51% | 51% | 57% |
| Easy to contact via the website | 66% | 56% | 58% |
| Easy to contact via the NHS App | 73% | 52% | 54% |
| Reception team helpful | 76% | 83% | 85% |
| Last contact good | 82% | 70% | 73% |
| Wait for appointment about right | 83% | 71% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 86% | 91% | 93% |
| Needs met | 93% | 90% | 90% |
CQC's overall rating for Dr T Crawford & Partners is Requires Improvement, published in April 2024. 2 key questions are rated differently: Safe Good and Well-led Good. Its previous overall rating was Good (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
9,443 patients were registered at Dr T Crawford & Partners in September 2026, almost the same as a year earlier.
18% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 1,768 patients per GP, fewer than the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 2.4 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 8.5 |
| August 2024 | 5.3 | 9.2 |
| August 2025 | 5.4 | 9.2 |
| August 2026 | 5.3 | 9.4 |
From June 2026 to August 2026 the practice recorded 4,894 appointments a month, or 518 per 1,000 registered patients (England: 510). 37% were face to face (England: 63%). 58% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Dr T Crawford & Partners | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 518 | 531 | 510 |
| Face to face | 37% | 59% | 63% |
| Same day as booked | 58% | 46% | 45% |
| More than 28 days after booking | 1% | 5% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.2% against 1.2%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%) and heart failure (0.7% against 1.1%). The practice's patients live in areas with an average deprivation score of 19.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.7 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.1% | 15.2% |
| Depression | 18+ yrs | 12.9% | 14.3% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.9% | 74.9% |
Dr T Crawford & Partners, 129 Hazeldene Road, Northampton, NN2 7PB. Phone: 01604 791002. Website: www.greenviewsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kingsthorpe Medical Centre | 0.7 km | 76% |
| Park Avenue Medical Centre | 0.8 km | 69% |
| The Crescent Medical Centre | 1.0 km | 81% |
| County Surgery | 1.2 km | 82% |
| Abington Medical Centre | 1.2 km | 75% |
- Abington Medical Centre (75% overall experience good)
- Abington Park Surgery (86% overall experience good)
- King Edward Road Surgery (74% overall experience good)
- Leicester Terrace Health Care Centre (84% overall experience good)
How do patients rate Dr T Crawford & Partners?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Dr T Crawford & Partners as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Dr T Crawford & Partners?
9,443 patients were registered in September 2026, down 0.3% on a year earlier.
What is Dr T Crawford & Partners's CQC rating?
Requires Improvement overall, published in April 2024.
How many GPs does Dr T Crawford & Partners have?
5.3 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,768 patients per GP against 2,171 across England.
Are appointments at Dr T Crawford & Partners face to face?
37% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr T Crawford & Partners's phone number?
01604 791002.