Kingsthorpe Medical Centre, Northampton: patient reviews and CQC rating
Kingsthorpe Medical Centre is a GP practice in Northampton with 6,537 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2021. It has 3.3 full-time-equivalent qualified GPs, or 1,969 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kingsthorpe Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 85%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 83%, against 87% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 16th of the 29 practices in Northampton with 50 or more responses. 85% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (77%). 102 patients answered the survey (response rate 24%).
| Survey question | Kingsthorpe Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 76% | 74% | 77% |
| Easy to contact by phone | 85% | 51% | 57% |
| Easy to contact via the website | 55% | 56% | 58% |
| Easy to contact via the NHS App | 58% | 52% | 54% |
| Reception team helpful | 82% | 83% | 85% |
| Last contact good | 77% | 70% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 83% | 85% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 91% | 93% |
| Needs met | 92% | 90% | 90% |
CQC's overall rating for Kingsthorpe Medical Centre is Good, published in January 2021. All 5 key questions are rated Good. It held the same rating in the report before (December 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,537 patients were registered at Kingsthorpe Medical Centre in September 2026, down 6.0% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 1,969 patients per GP, close to the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 2.1 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 3.3 | 3.3 |
| August 2026 | 3.3 | 3.3 |
From June 2026 to August 2026 the practice recorded 3,196 appointments a month, or 489 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 36% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Kingsthorpe Medical Centre | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 489 | 531 | 510 |
| Face to face | 55% | 59% | 63% |
| Same day as booked | 36% | 46% | 45% |
| More than 28 days after booking | 8% | 5% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and heart failure (0.4% against 1.1%). The practice's patients live in areas with an average deprivation score of 20.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.4 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.1% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Depression | 18+ yrs | 8.3% | 14.3% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Asthma | 6+ yrs | 3.2% | 6.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| COPD | All ages | 1.3% | 1.9% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.4% | 1.1% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.9% | 74.9% |
Kingsthorpe Medical Centre, Eastern Avenue South, Kingsthorpe, Northampton, NN2 7JN. Phone: 01604 713823.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr T Crawford & Partners | 0.7 km | 78% |
| Queensview Medical Centre | 0.9 km | 83% |
| Langham Place Surgery | 1.3 km | 77% |
| The Crescent Medical Centre | 1.4 km | 81% |
| Leicester Terrace Health Care Centre | 1.4 km | 84% |
- Denton Village Surgery (93% overall experience good)
- Moulton Surgery (85% overall experience good)
- Woodview Medical Centre (79% overall experience good)
- Wootton Medical Centre (71% overall experience good)
How do patients rate Kingsthorpe Medical Centre?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Kingsthorpe Medical Centre as good, against 77% across England. 85% found it easy to get through by phone.
How many patients are registered at Kingsthorpe Medical Centre?
6,537 patients were registered in September 2026, down 6.0% on a year earlier.
What is Kingsthorpe Medical Centre's CQC rating?
Good overall, published in January 2021.
How many GPs does Kingsthorpe Medical Centre have?
3.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,969 patients per GP against 2,171 across England.
Are appointments at Kingsthorpe Medical Centre face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kingsthorpe Medical Centre's phone number?
01604 713823.