M-Web PCN: primary care network practices and patient survey
M-Web PCN is a primary care network of 5 GP practices with 46,214 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,648 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in M-Web PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at Wootton Medical Centre to 93% at Denton Village Surgery, with a median of 79% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Denton Village Surgery has the highest share finding it easy to get through by phone (86%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Denton Village Surgery | 6,352 | 93% | 86% | Good | 1,663 |
| Moulton Surgery | 14,242 | 85% | 58% | Good | 3,993 |
| Woodview Medical Centre | 11,170 | 79% | 64% | Good | 2,367 |
| Kingsthorpe Medical Centre | 6,537 | 76% | 85% | Good | 1,969 |
| Wootton Medical Centre | 7,913 | 71% | 49% | – | 3,904 |
Results for the network as a whole, from 511 responses, against Northamptonshire and England.
| Survey question | M-Web PCN | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 81% | 74% | 77% |
| Easy to contact by phone | 66% | 51% | 57% |
| Easy to contact via the website | 63% | 56% | 58% |
| Easy to contact via the NHS App | 60% | 52% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 80% | 70% | 73% |
| Wait for appointment about right | 73% | 71% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 88% | 85% | 86% |
| Confidence and trust in the clinician | 94% | 91% | 93% |
| Needs met | 91% | 90% | 90% |
There are 2,648 registered patients per full-time-equivalent qualified GP in M-Web PCN, more than England's 2,171 and Northamptonshire's 2,413. Practices recorded 670 appointments a month per 1,000 patients (England: 510), 60% of them face to face. 50% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | M-Web PCN | Northamptonshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,648 | 2,413 | 2,171 |
| Appointments per 1,000 patients a month | 670 | 531 | 510 |
| Face-to-face appointments | 60% | 59% | 63% |
| Same day as booked | 50% | 46% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 18% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in M-Web PCN is chronic kidney disease (5.2% against 4.6%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | M-Web PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.8% | 15.2% | 6,841 |
| Depression | 18+ yrs | 13.8% | 14.3% | 5,135 |
| Diabetes | 17+ yrs | 7.7% | 7.9% | 2,911 |
| Asthma | 6+ yrs | 6.1% | 6.6% | 2,679 |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% | 1,951 |
| Cancer | All ages | 3.5% | 3.8% | 1,598 |
| Coronary heart disease | All ages | 2.6% | 3.0% | 1,199 |
| Atrial fibrillation | All ages | 2.2% | 2.2% | 1,023 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 726 |
| COPD | All ages | 1.4% | 1.9% | 650 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 190 |
| Heart failure | All ages | 0.8% | 1.1% | 360 |
| Dementia | All ages | 0.7% | 0.8% | 330 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 260 |
| Serious mental illness | All ages | 0.7% | 1.0% | 306 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 209 |
| Learning disability | All ages | 0.5% | 0.6% | 221 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 193 |
| Palliative care | All ages | 0.3% | 0.6% | 129 |
- Blue PCN (6 practices)
- Brackley & Towcester PCN (4 practices)
- Daventry PCN (2 practices)
- Grand Union PCN (5 practices)
- Mmwf PCN (4 practices)
- Northamptonshire Rural PCN (5 practices)
- Parkwood PCN (3 practices)
- Royal Parks PCN (3 practices)
- The Arc Hub PCN (2 practices)
Which practices are in M-Web PCN?
Denton Village Surgery, Kingsthorpe Medical Centre, Moulton Surgery, Woodview Medical Centre and Wootton Medical Centre.
How do patients rate M-Web PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does M-Web PCN cover?
46,214 registered patients across 5 practices in September 2026.
How many patients per GP does M-Web PCN have?
2,648 per full-time-equivalent qualified GP, against 2,171 across England.