Langham Place Surgery, Northampton: patient reviews and CQC rating
Langham Place Surgery is a GP practice in Northampton with 10,011 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Northamptonshire: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2020. It has 5.4 full-time-equivalent qualified GPs, or 1,868 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Langham Place Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 69%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 46%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 15th of the 29 practices in Northampton with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (72%). 115 patients answered the survey (response rate 24%).
| Survey question | Langham Place Surgery | Northamptonshire | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 69% | 51% | 57% |
| Easy to contact via the website | 46% | 56% | 58% |
| Easy to contact via the NHS App | 48% | 52% | 54% |
| Reception team helpful | 82% | 83% | 85% |
| Last contact good | 71% | 70% | 73% |
| Wait for appointment about right | 80% | 71% | 69% |
| Listened to well | 90% | 85% | 87% |
| Treated with care and concern | 90% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 91% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 93% of 71 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Langham Place Surgery is Good, published in January 2020. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,011 patients were registered at Langham Place Surgery in September 2026, down 4.0% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 5.4 full-time-equivalent qualified GPs, there are 1,868 patients per GP, fewer than the England figure of 2,171 and Northamptonshire's 2,413. The practice also has 0.5 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.5 | 8.2 |
| August 2024 | 6.5 | 9.7 |
| August 2025 | 6.1 | 7.2 |
| August 2026 | 5.4 | 9.6 |
From June 2026 to August 2026 the practice recorded 5,697 appointments a month, or 569 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 46% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Langham Place Surgery | Northamptonshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 569 | 531 | 510 |
| Face to face | 55% | 59% | 63% |
| Same day as booked | 46% | 46% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for cancer (2.4% against 3.8%) and coronary heart disease (2.2% against 3.0%). The practice's patients live in areas with an average deprivation score of 24.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.1 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.6% | 14.3% |
| High blood pressure | All ages | 13.5% | 15.2% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| COPD | All ages | 1.9% | 1.9% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.9% | 74.9% |
Langham Place Surgery, 11 Langham Place, Northampton, NN2 6AA. Phone: 01604 638162. Website: www.langhamplacesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Leicester Terrace Health Care Centre | 0.1 km | 84% |
| The Mounts Medical Centre | 0.5 km | 62% |
| Queensview Medical Centre | 0.8 km | 83% |
| Maple Access Surgery | 1.2 km | 67% |
| Kingsthorpe Medical Centre | 1.3 km | 76% |
- Queensview Medical Centre (83% overall experience good)
- The Pines Surgery (80% overall experience good)
How do patients rate Langham Place Surgery?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Langham Place Surgery as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Langham Place Surgery?
10,011 patients were registered in September 2026, down 4.0% on a year earlier.
What is Langham Place Surgery's CQC rating?
Good overall, published in January 2020.
How many GPs does Langham Place Surgery have?
5.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,868 patients per GP against 2,171 across England.
Are appointments at Langham Place Surgery face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Langham Place Surgery's phone number?
01604 638162.