Havering North PCN: primary care network practices and patient survey
Havering North PCN is a primary care network of 14 GP practices with 92,356 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,077 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 14 practices in Havering North PCN with survey results, the share of patients describing their overall experience as good ranges from 54% at The Greenwood Practice to 90% at Dr Selvaratnam Kulendran, with a median of 76% (England: 77%). 3 are above England and 3 below by more than the survey's margin of error. Dr Nagendra Kumar Gupta has the highest share finding it easy to get through by phone (83%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Selvaratnam Kulendran | 7,788 | 90% | 63% | Good | 3,894 |
| Abbamoor Surgery | 6,234 | 88% | 80% | – | 2,817 |
| Dr Rana Chowdhury | 3,385 | 88% | 79% | Good | 12,694 |
| Dr Nagendra Kumar Gupta | 2,905 | 84% | 83% | Good | 2,095 |
| Dr B. Saheecha and Dr N. Saheecha | 7,166 | 83% | 67% | Good | 2,212 |
| Dr Amar Kaw | 3,791 | 79% | 59% | Good | 3,791 |
| Straight Road Surgery | 3,524 | 78% | 82% | Good | 4,405 |
| Kings Park Surgery | 8,897 | 75% | 72% | – | 7,333 |
| Petersfield Surgery | 8,548 | 74% | 64% | Good | 2,196 |
| Lynwood Medical Centre | 14,914 | 72% | 57% | Good | 2,913 |
| The Robins Surgery | 4,556 | 71% | 51% | Good | 3,714 |
| Ashton Gardens Surgery | 4,866 | 66% | 61% | Requires improvement | 5,069 |
| Central Park Surgery | 5,751 | 59% | 35% | Good | 3,921 |
| The Greenwood Practice | 10,031 | 54% | 51% | Good | 1,918 |
Results for the network as a whole, from 1,433 responses, against North East London and England.
| Survey question | Havering North PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 74% | 71% | 77% |
| Easy to contact by phone | 62% | 55% | 57% |
| Easy to contact via the website | 47% | 53% | 58% |
| Easy to contact via the NHS App | 57% | 50% | 54% |
| Reception team helpful | 84% | 79% | 85% |
| Last contact good | 72% | 67% | 73% |
| Wait for appointment about right | 55% | 62% | 69% |
| Listened to well | 85% | 83% | 87% |
| Treated with care and concern | 84% | 82% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 89% | 87% | 90% |
There are 3,077 registered patients per full-time-equivalent qualified GP in Havering North PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 421 appointments a month per 1,000 patients (England: 510), 72% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.6% over the year (England: shrank 1.1%).
| Measure | Havering North PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 3,077 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 421 | 456 | 510 |
| Face-to-face appointments | 72% | 58% | 63% |
| Same day as booked | 40% | 46% | 45% |
| Did not attend | 7% | 7% | 4% |
| Patients aged 65 or over | 15% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Havering North PCN is diabetes (9.5% against 7.9%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Havering North PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.2% | 14.3% | 9,339 |
| High blood pressure | All ages | 13.0% | 15.2% | 12,028 |
| Diabetes | 17+ yrs | 9.5% | 7.9% | 6,851 |
| Asthma | 6+ yrs | 5.2% | 6.6% | 4,508 |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% | 3,690 |
| Cancer | All ages | 3.0% | 3.8% | 2,810 |
| Coronary heart disease | All ages | 2.1% | 3.0% | 1,957 |
| COPD | All ages | 1.7% | 1.9% | 1,607 |
| Atrial fibrillation | All ages | 1.6% | 2.2% | 1,526 |
| Stroke and TIA | All ages | 1.5% | 1.9% | 1,411 |
| Serious mental illness | All ages | 0.9% | 1.0% | 840 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 600 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 530 |
| Heart failure | All ages | 0.7% | 1.1% | 667 |
| Learning disability | All ages | 0.5% | 0.6% | 477 |
| Dementia | All ages | 0.5% | 0.8% | 471 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 378 |
| Palliative care | All ages | 0.3% | 0.6% | 297 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 81 |
- Barking & Dagenham Central PCN (3 practices)
- Barking & Dagenham East One PCN (6 practices)
- Barking & Dagenham East PCN (3 practices)
- Barking & Dagenham New West PCN (5 practices)
- Barking & Dagenham North PCN (7 practices)
- Barking & Dagenham West PCN (7 practices)
- Havering Crest PCN (6 practices)
- Havering Liberty PCN (5 practices)
- Havering Marshall PCN (4 practices)
- Havering South PCN (11 practices)
Which practices are in Havering North PCN?
Abbamoor Surgery, Ashton Gardens Surgery, Central Park Surgery, Dr Amar Kaw, Dr B. Saheecha and Dr N. Saheecha, Dr Nagendra Kumar Gupta, Dr Rana Chowdhury, Dr Selvaratnam Kulendran, Kings Park Surgery, Lynwood Medical Centre, Petersfield Surgery, Straight Road Surgery, The Greenwood Practice and The Robins Surgery.
How do patients rate Havering North PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Havering North PCN cover?
92,356 registered patients across 14 practices in September 2026.
How many patients per GP does Havering North PCN have?
3,077 per full-time-equivalent qualified GP, against 2,171 across England.