Barking & Dagenham New West PCN: primary care network practices and patient survey
Barking & Dagenham New West PCN is a primary care network of 5 GP practices with 42,705 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,903 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Barking & Dagenham New West PCN with survey results, the share of patients describing their overall experience as good ranges from 54% at Dr Yousef Rashid to 78% at Abbey Medical Centre, with a median of 71% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Faircross Health Centre has the highest share finding it easy to get through by phone (68%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Abbey Medical Centre | 7,672 | 78% | 63% | Good | 4,665 |
| Faircross Health Centre | 2,108 | 74% | 68% | Inadequate | 1,275 |
| Victoria and Five Elms Medical Centre | 10,226 | 71% | 47% | – | 3,482 |
| King Edwards Medical Centre | 20,496 | 69% | 45% | Good | 5,529 |
| Dr Yousef Rashid | 2,203 | 54% | 61% | Requires improvement | 2,203 |
Results for the network as a whole, from 500 responses, against North East London and England.
| Survey question | Barking & Dagenham New West PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 71% | 71% | 77% |
| Easy to contact by phone | 51% | 55% | 57% |
| Easy to contact via the website | 48% | 53% | 58% |
| Easy to contact via the NHS App | 49% | 50% | 54% |
| Reception team helpful | 80% | 79% | 85% |
| Last contact good | 66% | 67% | 73% |
| Wait for appointment about right | 57% | 62% | 69% |
| Listened to well | 83% | 83% | 87% |
| Treated with care and concern | 81% | 82% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 88% | 87% | 90% |
There are 3,903 registered patients per full-time-equivalent qualified GP in Barking & Dagenham New West PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 432 appointments a month per 1,000 patients (England: 510), 50% of them face to face. 56% of appointments took place on the day they were booked (England: 45%).
7% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.9% over the year (England: shrank 1.1%).
| Measure | Barking & Dagenham New West PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 3,903 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 432 | 456 | 510 |
| Face-to-face appointments | 50% | 58% | 63% |
| Same day as booked | 56% | 46% | 45% |
| Did not attend | 7% | 7% | 4% |
| Patients aged 65 or over | 7% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Barking & Dagenham New West PCN is diabetes (10.1% against 7.9%), and the furthest below is osteoporosis (0.1% against 1.2%).
| Condition register | Age group | Barking & Dagenham New West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 10.9% | 15.2% | 4,820 |
| Diabetes | 17+ yrs | 10.1% | 7.9% | 3,370 |
| Depression | 18+ yrs | 8.0% | 14.3% | 2,616 |
| Asthma | 6+ yrs | 4.3% | 6.6% | 1,746 |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% | 971 |
| Cancer | All ages | 1.8% | 3.8% | 790 |
| Coronary heart disease | All ages | 1.4% | 3.0% | 614 |
| COPD | All ages | 1.0% | 1.9% | 421 |
| Serious mental illness | All ages | 0.8% | 1.0% | 371 |
| Stroke and TIA | All ages | 0.8% | 1.9% | 365 |
| Atrial fibrillation | All ages | 0.7% | 2.2% | 306 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 186 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 170 |
| Learning disability | All ages | 0.5% | 0.6% | 199 |
| Heart failure | All ages | 0.4% | 1.1% | 177 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 82 |
| Dementia | All ages | 0.1% | 0.8% | 66 |
| Palliative care | All ages | 0.1% | 0.6% | 58 |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% | 12 |
- Barking & Dagenham Central PCN (3 practices)
- Barking & Dagenham East One PCN (6 practices)
- Barking & Dagenham East PCN (3 practices)
- Barking & Dagenham North PCN (7 practices)
- Barking & Dagenham West PCN (7 practices)
- Havering Crest PCN (6 practices)
- Havering North PCN (14 practices)
Which practices are in Barking & Dagenham New West PCN?
Abbey Medical Centre, Dr Yousef Rashid, Faircross Health Centre, King Edwards Medical Centre and Victoria and Five Elms Medical Centre.
How do patients rate Barking & Dagenham New West PCN?
71% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Barking & Dagenham New West PCN cover?
42,705 registered patients across 5 practices in September 2026.
How many patients per GP does Barking & Dagenham New West PCN have?
3,903 per full-time-equivalent qualified GP, against 2,171 across England.