Barking & Dagenham East PCN: primary care network practices and patient survey
Barking & Dagenham East PCN is a primary care network of 3 GP practices with 38,035 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England. Its practices have 2,040 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Barking & Dagenham East PCN with survey results, the share of patients describing their overall experience as good ranges from 66% at Broad Street Medical Practice to 75% at Porters Avenue Doctors Surgery, with a median of 70% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Broad Street Medical Practice has the highest share finding it easy to get through by phone (65%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Porters Avenue Doctors Surgery | 22,479 | 75% | 52% | Requires improvement | 2,161 |
| Dr Goyal & Associates | 6,935 | 70% | 50% | Good | 1,244 |
| Broad Street Medical Practice | 8,621 | 66% | 65% | Good | 3,233 |
Results for the network as a whole, from 284 responses, against North East London and England.
| Survey question | Barking & Dagenham East PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 72% | 71% | 77% |
| Easy to contact by phone | 55% | 55% | 57% |
| Easy to contact via the website | 54% | 53% | 58% |
| Easy to contact via the NHS App | 65% | 50% | 54% |
| Reception team helpful | 74% | 79% | 85% |
| Last contact good | 67% | 67% | 73% |
| Wait for appointment about right | 59% | 62% | 69% |
| Listened to well | 82% | 83% | 87% |
| Treated with care and concern | 81% | 82% | 86% |
| Confidence and trust in the clinician | 90% | 91% | 93% |
| Needs met | 87% | 87% | 90% |
There are 2,040 registered patients per full-time-equivalent qualified GP in Barking & Dagenham East PCN, close to England's 2,171 and North East London's 2,551. Practices recorded 507 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
6% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.2% over the year (England: shrank 1.1%).
| Measure | Barking & Dagenham East PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,040 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 507 | 456 | 510 |
| Face-to-face appointments | 63% | 58% | 63% |
| Same day as booked | 47% | 46% | 45% |
| Did not attend | 7% | 7% | 4% |
| Patients aged 65 or over | 6% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Barking & Dagenham East PCN is diabetes (8.9% against 7.9%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Barking & Dagenham East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 9.7% | 15.2% | 3,752 |
| Diabetes | 17+ yrs | 8.9% | 7.9% | 2,487 |
| Depression | 18+ yrs | 8.7% | 14.3% | 2,361 |
| Asthma | 6+ yrs | 3.5% | 6.6% | 1,220 |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% | 689 |
| Cancer | All ages | 1.2% | 3.8% | 467 |
| Coronary heart disease | All ages | 1.0% | 3.0% | 375 |
| COPD | All ages | 0.8% | 1.9% | 308 |
| Stroke and TIA | All ages | 0.8% | 1.9% | 296 |
| Serious mental illness | All ages | 0.7% | 1.0% | 277 |
| Atrial fibrillation | All ages | 0.5% | 2.2% | 211 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 148 |
| Dementia | All ages | 0.4% | 0.8% | 170 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 119 |
| Learning disability | All ages | 0.4% | 0.6% | 143 |
| Heart failure | All ages | 0.3% | 1.1% | 123 |
| Palliative care | All ages | 0.3% | 0.6% | 101 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 18 |
| Peripheral arterial disease | All ages | 0.1% | 0.6% | 53 |
- Barking & Dagenham Central PCN (3 practices)
- Barking & Dagenham East One PCN (6 practices)
- Barking & Dagenham New West PCN (5 practices)
- Barking & Dagenham North PCN (7 practices)
- Barking & Dagenham West PCN (7 practices)
- Havering Crest PCN (6 practices)
- Havering North PCN (14 practices)
Which practices are in Barking & Dagenham East PCN?
Broad Street Medical Practice, Dr Goyal & Associates and Porters Avenue Doctors Surgery.
How do patients rate Barking & Dagenham East PCN?
72% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Barking & Dagenham East PCN cover?
38,035 registered patients across 3 practices in September 2026.
How many patients per GP does Barking & Dagenham East PCN have?
2,040 per full-time-equivalent qualified GP, against 2,171 across England.