Barking & Dagenham Central PCN: primary care network practices and patient survey
Barking & Dagenham Central PCN is a primary care network of 3 GP practices with 33,662 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,568 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Barking & Dagenham Central PCN with survey results, the share of patients describing their overall experience as good ranges from 41% at Highfields Medical Centre to 87% at Marks Gate Health Centre, with a median of 80% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Marks Gate Health Centre has the highest share finding it easy to get through by phone (72%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Marks Gate Health Centre | 6,024 | 87% | 72% | Good | 1,939 |
| Becontree Medical Centre | 9,054 | 80% | 66% | – | 2,653 |
| Highfields Medical Centre | 18,584 | 41% | 19% | – | 2,820 |
Results for the network as a whole, from 316 responses, against North East London and England.
| Survey question | Barking & Dagenham Central PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 59% | 71% | 77% |
| Easy to contact by phone | 39% | 55% | 57% |
| Easy to contact via the website | 36% | 53% | 58% |
| Easy to contact via the NHS App | 41% | 50% | 54% |
| Reception team helpful | 73% | 79% | 85% |
| Last contact good | 52% | 67% | 73% |
| Wait for appointment about right | 47% | 62% | 69% |
| Listened to well | 79% | 83% | 87% |
| Treated with care and concern | 75% | 82% | 86% |
| Confidence and trust in the clinician | 85% | 91% | 93% |
| Needs met | 79% | 87% | 90% |
There are 2,568 registered patients per full-time-equivalent qualified GP in Barking & Dagenham Central PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 646 appointments a month per 1,000 patients (England: 510), 47% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
9% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.1% over the year (England: shrank 1.1%).
| Measure | Barking & Dagenham Central PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,568 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 646 | 456 | 510 |
| Face-to-face appointments | 47% | 58% | 63% |
| Same day as booked | 39% | 46% | 45% |
| Did not attend | 7% | 7% | 4% |
| Patients aged 65 or over | 9% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Barking & Dagenham Central PCN is diabetes (12.2% against 7.9%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Barking & Dagenham Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.9% | 15.2% | 4,803 |
| Diabetes | 17+ yrs | 12.2% | 7.9% | 3,159 |
| Depression | 18+ yrs | 10.9% | 14.3% | 2,770 |
| Asthma | 6+ yrs | 5.1% | 6.6% | 1,640 |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% | 1,059 |
| Cancer | All ages | 2.4% | 3.8% | 816 |
| Coronary heart disease | All ages | 1.8% | 3.0% | 624 |
| COPD | All ages | 1.8% | 1.9% | 611 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 406 |
| Serious mental illness | All ages | 1.1% | 1.0% | 381 |
| Atrial fibrillation | All ages | 1.0% | 2.2% | 356 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 69 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 172 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 175 |
| Learning disability | All ages | 0.6% | 0.6% | 220 |
| Heart failure | All ages | 0.6% | 1.1% | 202 |
| Dementia | All ages | 0.5% | 0.8% | 184 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 100 |
| Palliative care | All ages | 0.2% | 0.6% | 70 |
- Barking & Dagenham East One PCN (6 practices)
- Barking & Dagenham East PCN (3 practices)
- Barking & Dagenham New West PCN (5 practices)
- Barking & Dagenham North PCN (7 practices)
- Barking & Dagenham West PCN (7 practices)
- Havering Crest PCN (6 practices)
- Havering North PCN (14 practices)
Which practices are in Barking & Dagenham Central PCN?
Becontree Medical Centre, Highfields Medical Centre and Marks Gate Health Centre.
How do patients rate Barking & Dagenham Central PCN?
59% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Barking & Dagenham Central PCN cover?
33,662 registered patients across 3 practices in September 2026.
How many patients per GP does Barking & Dagenham Central PCN have?
2,568 per full-time-equivalent qualified GP, against 2,171 across England.