Becontree Medical Centre, Dagenham: patient reviews and CQC rating
Becontree Medical Centre is a GP practice in Dagenham with 9,054 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (North East London: 71%). It has 3.4 full-time-equivalent qualified GPs, or 2,653 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Becontree Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 66%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 36%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 17 practices in Dagenham with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (89%). 107 patients answered the survey (response rate 14%).
| Survey question | Becontree Medical Centre | North East London | England |
|---|---|---|---|
| Overall experience good | 80% | 71% | 77% |
| Easy to contact by phone | 66% | 55% | 57% |
| Easy to contact via the website | 36% | 53% | 58% |
| Easy to contact via the NHS App | 47% | 50% | 54% |
| Reception team helpful | 87% | 79% | 85% |
| Last contact good | 72% | 67% | 73% |
| Wait for appointment about right | 64% | 62% | 69% |
| Listened to well | 85% | 83% | 87% |
| Treated with care and concern | 77% | 82% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 85% | 87% | 90% |
9,054 patients were registered at Becontree Medical Centre in September 2026, up 3.1% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 2,653 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 1.0 nurses and 5.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 2.8 |
| August 2024 | 2.8 | 2.8 |
| August 2025 | 2.8 | 2.8 |
| August 2026 | 3.4 | 3.4 |
From June 2026 to August 2026 the practice recorded 5,803 appointments a month, or 641 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 45% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Becontree Medical Centre | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 641 | 456 | 510 |
| Face to face | 59% | 58% | 63% |
| Same day as booked | 45% | 46% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.7% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), dementia (0.2% against 0.8%) and atrial fibrillation (0.9% against 2.2%). The practice's patients live in areas with an average deprivation score of 28.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.0% | 14.3% |
| High blood pressure | All ages | 11.7% | 15.2% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| COPD | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.3% | 74.9% |
Becontree Medical Centre, 641-645, Becontree Avenue, Dagenham, RM8 3HP. Phone: 020 3747 3020. Website: www.becontreemedicalcentre.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Teotia and partners | 0.5 km | 66% |
| Laburnum Health Centre | 0.7 km | 67% |
| Valence Medical Centre | 1.0 km | 66% |
| Highfields Medical Centre | 1.2 km | 41% |
| Halbutt Street Medical Practice | 1.4 km | 52% |
- Highfields Medical Centre (41% overall experience good)
- Marks Gate Health Centre (87% overall experience good)
How do patients rate Becontree Medical Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Becontree Medical Centre as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Becontree Medical Centre?
9,054 patients were registered in September 2026, up 3.1% on a year earlier.
How many GPs does Becontree Medical Centre have?
3.4 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,653 patients per GP against 2,171 across England.
Are appointments at Becontree Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Becontree Medical Centre's phone number?
020 3747 3020.