The Oval Practice, Dagenham: patient reviews and CQC rating
The Oval Practice is a GP practice in Dagenham with 9,541 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 2.5 full-time-equivalent qualified GPs, or 3,806 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Oval Practice
Its result closest to England is the share who found it easy to get through to the practice by phone: 53%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 26%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 11th of the 17 practices in Dagenham with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (62%). 92 patients answered the survey (response rate 15%).
| Survey question | The Oval Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 69% | 71% | 77% |
| Easy to contact by phone | 53% | 55% | 57% |
| Easy to contact via the website | 26% | 53% | 58% |
| Easy to contact via the NHS App | 45% | 50% | 54% |
| Reception team helpful | 77% | 79% | 85% |
| Last contact good | 62% | 67% | 73% |
| Wait for appointment about right | 43% | 62% | 69% |
| Listened to well | 78% | 83% | 87% |
| Treated with care and concern | 81% | 82% | 86% |
| Confidence and trust in the clinician | 86% | 91% | 93% |
| Needs met | 83% | 87% | 90% |
In the Friends and Family Test for July 2026, 96% of 24 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Oval Practice is Good, published in October 2017. All 5 key questions are rated Good. It held the same rating in the report before (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,541 patients were registered at The Oval Practice in September 2026, up 12.8% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 3,806 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.4 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 2.3 | 2.8 |
| August 2025 | 2.5 | 4.3 |
| August 2026 | 2.5 | 4.1 |
From June 2026 to August 2026 the practice recorded 5,005 appointments a month, or 525 per 1,000 registered patients (England: 510). 96% were face to face (England: 63%). 47% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Oval Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 525 | 456 | 510 |
| Face to face | 96% | 58% | 63% |
| Same day as booked | 47% | 46% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 6% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.1% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.2% against 1.2%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 29.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.5 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.3% | 15.2% |
| Depression | 18+ yrs | 10.4% | 14.3% |
| Diabetes | 17+ yrs | 10.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Cancer | All ages | 1.6% | 3.8% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| COPD | All ages | 1.0% | 1.9% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Heart failure | All ages | 0.5% | 1.1% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.6% | 74.9% |
The Oval Practice, 281 Oxlow Lane, Dagenham, RM10 7YU. Phone: 020 8592 0606.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Parkview Health Centre | 0.7 km | 74% |
| Halbutt Street Medical Practice | 0.9 km | 52% |
| Laburnum Health Centre | 1.1 km | 67% |
| Dr Goyal & Associates | 1.3 km | 70% |
| Becontree Medical Centre | 1.5 km | 80% |
- Dr BK Jaiswal's Practice (72% overall experience good)
- Dr Teotia and partners (66% overall experience good)
- Gables Surgery (76% overall experience good)
- Laburnum Health Centre (67% overall experience good)
- Longbridge Practice (72% overall experience good)
- Valence Medical Centre (66% overall experience good)
How do patients rate The Oval Practice?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of The Oval Practice as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at The Oval Practice?
9,541 patients were registered in September 2026, up 12.8% on a year earlier.
What is The Oval Practice's CQC rating?
Good overall, published in October 2017.
How many GPs does The Oval Practice have?
2.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,806 patients per GP against 2,171 across England.
Are appointments at The Oval Practice face to face?
96% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Oval Practice's phone number?
020 8592 0606.