Dr Teotia and partners, Romford: patient reviews and CQC rating
Dr Teotia and partners is a GP practice in Romford with 3,649 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 2.5 full-time-equivalent qualified GPs, or 1,483 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Teotia and partners
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 49%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 6 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 23rd of the 28 practices in Romford with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (56%). 94 patients answered the survey (response rate 15%).
| Survey question | Dr Teotia and partners | North East London | England |
|---|---|---|---|
| Overall experience good | 66% | 71% | 77% |
| Easy to contact by phone | 75% | 55% | 57% |
| Easy to contact via the website | 53% | 53% | 58% |
| Easy to contact via the NHS App | 61% | 50% | 54% |
| Reception team helpful | 80% | 79% | 85% |
| Last contact good | 75% | 67% | 73% |
| Wait for appointment about right | 49% | 62% | 69% |
| Listened to well | 70% | 83% | 87% |
| Treated with care and concern | 69% | 82% | 86% |
| Confidence and trust in the clinician | 84% | 91% | 93% |
| Needs met | 83% | 87% | 90% |
In the Friends and Family Test for July 2026, 100% of 15 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Teotia and partners is Good, published in October 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,649 patients were registered at Dr Teotia and partners in September 2026, down 7.4% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 1,483 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 0.2 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 2.5 | 2.5 |
| August 2026 | 2.5 | 2.5 |
From June 2026 to August 2026 the practice recorded 1,457 appointments a month, or 399 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 36% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Dr Teotia and partners | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 399 | 456 | 510 |
| Face to face | 56% | 58% | 63% |
| Same day as booked | 36% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 7% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.0% against 0.6%), dementia (0.2% against 0.8%) and chronic kidney disease (1.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 26.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.5 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 10.8% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Depression | 18+ yrs | 5.2% | 14.3% |
| Asthma | 6+ yrs | 3.5% | 6.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.2% | 4.6% |
| Coronary heart disease | All ages | 1.0% | 3.0% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| COPD | All ages | 0.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.3% | 1.1% |
| Palliative care | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.3% | 74.9% |
Dr Teotia and partners, Green Lane Surgery, 872 Green Lane, Dagenham, Romford, RM8 1BX. Phone: 020 8599 7151. Website: www.greenlanesurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Becontree Medical Centre | 0.5 km | 80% |
| Highfields Medical Centre | 0.6 km | 41% |
| Valence Medical Centre | 0.9 km | 66% |
| Laburnum Health Centre | 1.2 km | 67% |
| Dr Khalid Patel | 1.4 km | 59% |
- Dr BK Jaiswal's Practice (72% overall experience good)
- Gables Surgery (76% overall experience good)
- Laburnum Health Centre (67% overall experience good)
- Longbridge Practice (72% overall experience good)
- The Oval Practice (69% overall experience good)
- Valence Medical Centre (66% overall experience good)
How do patients rate Dr Teotia and partners?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Dr Teotia and partners as good, below the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Dr Teotia and partners?
3,649 patients were registered in September 2026, down 7.4% on a year earlier.
What is Dr Teotia and partners's CQC rating?
Good overall, published in October 2017.
How many GPs does Dr Teotia and partners have?
2.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,483 patients per GP against 2,171 across England.
Are appointments at Dr Teotia and partners face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Teotia and partners's phone number?
020 8599 7151.