Longbridge Practice, Dagenham: patient reviews and CQC rating
Longbridge Practice is a GP practice in Dagenham with 5,084 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in June 2019. It has 1.1 full-time-equivalent qualified GPs, or 4,486 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Longbridge Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 64%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 55%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 9th of the 17 practices in Dagenham with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (67%). 116 patients answered the survey (response rate 13%).
| Survey question | Longbridge Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 72% | 71% | 77% |
| Easy to contact by phone | 64% | 55% | 57% |
| Easy to contact via the website | 56% | 53% | 58% |
| Easy to contact via the NHS App | 55% | 50% | 54% |
| Reception team helpful | 85% | 79% | 85% |
| Last contact good | 75% | 67% | 73% |
| Wait for appointment about right | 55% | 62% | 69% |
| Listened to well | 84% | 83% | 87% |
| Treated with care and concern | 87% | 82% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 81% | 87% | 90% |
CQC's overall rating for Longbridge Practice is Good, published in June 2019. All 5 key questions are rated Good. It held the same rating in the report before (June 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,084 patients were registered at Longbridge Practice in September 2026, down 7.4% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 4,486 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.3 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 2,095 appointments a month, or 412 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 52% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Longbridge Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 412 | 456 | 510 |
| Face to face | 75% | 58% | 63% |
| Same day as booked | 52% | 46% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (11.4% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), peripheral arterial disease (0.1% against 0.6%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 29.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.0 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 11.4% | 7.9% |
| High blood pressure | All ages | 10.0% | 15.2% |
| Depression | 18+ yrs | 6.5% | 14.3% |
| Asthma | 6+ yrs | 4.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Cancer | All ages | 1.3% | 3.8% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| COPD | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Heart failure | All ages | 0.3% | 1.1% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 51.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 49.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 59.7% | 74.9% |
Longbridge Practice, 620 Longbridge Road, Dagenham, RM8 2AJ. Phone: 020 3668 7497.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Gables Surgery | 0.7 km | 76% |
| Porters Avenue Doctors Surgery | 0.8 km | 75% |
| Valence Medical Centre | 1.1 km | 66% |
| Highfields Medical Centre | 1.2 km | 41% |
| Dr Khalid Patel | 1.3 km | 59% |
- Dr BK Jaiswal's Practice (72% overall experience good)
- Dr Teotia and partners (66% overall experience good)
- Gables Surgery (76% overall experience good)
- Laburnum Health Centre (67% overall experience good)
- The Oval Practice (69% overall experience good)
- Valence Medical Centre (66% overall experience good)
How do patients rate Longbridge Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Longbridge Practice as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at Longbridge Practice?
5,084 patients were registered in September 2026, down 7.4% on a year earlier.
What is Longbridge Practice's CQC rating?
Good overall, published in June 2019.
How many GPs does Longbridge Practice have?
1.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,486 patients per GP against 2,171 across England.
Are appointments at Longbridge Practice face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Longbridge Practice's phone number?
020 3668 7497.