Gables Surgery, Dagenham: patient reviews and CQC rating
Gables Surgery is a GP practice in Dagenham with 6,921 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 3.1 full-time-equivalent qualified GPs, or 2,207 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gables Surgery
Its best result against England is the share who said the healthcare professional was good at listening to them: 92%, against 87% across England. Its weakest is the share who found it easy to get through to the practice by phone: 33%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 4th of the 17 practices in Dagenham with 50 or more responses. 33% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (71%). 95 patients answered the survey (response rate 15%).
| Survey question | Gables Surgery | North East London | England |
|---|---|---|---|
| Overall experience good | 76% | 71% | 77% |
| Easy to contact by phone | 33% | 55% | 57% |
| Easy to contact via the website | 52% | 53% | 58% |
| Easy to contact via the NHS App | 48% | 50% | 54% |
| Reception team helpful | 71% | 79% | 85% |
| Last contact good | 66% | 67% | 73% |
| Wait for appointment about right | 58% | 62% | 69% |
| Listened to well | 92% | 83% | 87% |
| Treated with care and concern | 87% | 82% | 86% |
| Confidence and trust in the clinician | 92% | 91% | 93% |
| Needs met | 88% | 87% | 90% |
CQC's overall rating for Gables Surgery is Good, published in October 2017. All 5 key questions are rated Good. It held the same rating in the report before (March 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,921 patients were registered at Gables Surgery in September 2026, down 2.8% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 2,207 patients per GP, close to the England figure of 2,171 and North East London's 2,551. The practice also has 0.8 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 5.5 |
| August 2024 | 3.2 | 6.4 |
| August 2025 | 3.7 | 7.7 |
| August 2026 | 3.1 | 5.7 |
From June 2026 to August 2026 the practice recorded 4,964 appointments a month, or 717 per 1,000 registered patients (England: 510). 94% were face to face (England: 63%). 51% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Gables Surgery | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 717 | 456 | 510 |
| Face to face | 94% | 58% | 63% |
| Same day as booked | 51% | 46% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 9% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (9.8% against 7.9%). It has a lower share for osteoporosis (0.3% against 1.2%), dementia (0.2% against 0.8%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 29.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.5% | 14.3% |
| High blood pressure | All ages | 11.9% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 2.1% | 3.8% |
| COPD | All ages | 2.1% | 1.9% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.7% | 74.9% |
Gables Surgery, Markyate Road, Dagenham, RM8 2LD. Phone: 020 3667 5410. Website: www.gablessurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Porters Avenue Doctors Surgery | 0.3 km | 75% |
| Longbridge Practice | 0.7 km | 72% |
| John Smith Medical Centre | 0.9 km | 74% |
| Dr BK Jaiswal's Practice | 0.9 km | 72% |
| Valence Medical Centre | 1.2 km | 66% |
- Dr BK Jaiswal's Practice (72% overall experience good)
- Dr Teotia and partners (66% overall experience good)
- Laburnum Health Centre (67% overall experience good)
- Longbridge Practice (72% overall experience good)
- The Oval Practice (69% overall experience good)
- Valence Medical Centre (66% overall experience good)
How do patients rate Gables Surgery?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Gables Surgery as good, against 77% across England. 33% found it easy to get through by phone.
How many patients are registered at Gables Surgery?
6,921 patients were registered in September 2026, down 2.8% on a year earlier.
What is Gables Surgery's CQC rating?
Good overall, published in October 2017.
How many GPs does Gables Surgery have?
3.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,207 patients per GP against 2,171 across England.
Are appointments at Gables Surgery face to face?
94% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gables Surgery's phone number?
020 3667 5410.